Field Training Specialist

• Recruit interview and select position trainers in each assigned unit from existing staff following trainer criteria guidelines
• Personally conduct all Train the Trainer programs in each assigned unit to produce prepared and certified position trainers
• Provide 1-to-1 coaching and accountability to each certified position trainer to deliver validated training results required for each trainee
• Be an advocate and example for the Quest training platform as part of daily Tazikis employee life
• Deliver clear and effective communication to the Field Training Department General Managers and Area Supervisors with valuable Periodic progress reports on the results and action plans for each assigned unit
• Track food safety certifications and proctor necessary exams for each assigned unit and report results to the Field Training Manager
• Collaborate with the Operations team on 30/60/90 post-opening training handoff for assigned new units
• Identify and develop Senior Trainers from the certified trainer pool for growth opportunities like NSOs and other assignments

• Work with assigned Certified Training Stores when there are enrolled MITs to ensure management training validation and conduct MIT progress reviews
• Execute weekly face-to-face touchpoints with all MITs during their program to measure progress
• Validate MIT graduation readiness and conduct Certifying Evaluations
• Communicate MIT progress and documented completions to the Field Training Department
• Provide ongoing development and coaching of traning standards at Certified Training Store for managers and crew

• Personally conduct all New Hire Welcome & Orientation sessions on a weekly basis as hiring volume of hourly roles demands
• Provide training support both in and out of market as needed such as New Store Openings Manager/Operator Training and special training programs
• Build strong relationships with General Managers and Area Supervisors based on candor trust and results to promote confidence and investment in Training
• Continuously develop and improve operational effectiveness guest satisfaction sales and profitability through training processes
• Attend and contribute to Field Training meeting and development sessions for continued individual and team growth

• Certified Position Trainers in every unit who have successfully completed the Train the Trainer program
• Consistent use of Quest Paths and Trainer Manuals in all units
• Validated and documented training completion of every new hire
• Periodic reports on training progress and action plans for each unit
• Contribution to Learning & Development team by assisting with the creation of training resources

• Monday-Friday: 40-50 hours weekly of moderate physical activity
• Will require occasional nights weekends and/or holidays for training events such as New Store Openings
• In-market daily travel is necessary for this position. Spending up to 50% of the month in Virgina market is also expected.
• Occasional travel out of assigned market is necessary for RSC meetings NSOs and other training needs (estimated 15-20% annually)

• Ability to consistently train and motivate others to top performance with accountability
• Excellent listening verbal and written communication skills
• Strong time management and organization skills
• Active participant in their own personal development
• Strong work ethic with the ability to thrive in a fast-paced environment and remain calm under pressure
• Excellent leadership and guest service skills
• Sound decision making and problem solving skills
• Adhere to all company policies and procedures
• Professional attitude and respect for coworkers establishment and the brand
• Enthusiastic about our people our guests and our food
• EMBODY OUR CONNECTION VALUE - Caring and engaging
• EMBODY OUR CHALLENGE VALUE - Passionate and urgent
• EMBODY OUR FRESH VALUE - Intentional and innovative
• EMBODY OUR DETAILS VALUE - Teachable and disciplined
• EMBODY OUR COLLABORATION VALUE - Responsible and respectful

• NOTE: Candidates with strong restaurant training experience at the highest level but without Tazikis experience will be considered
• Experience as a manager in a Certified Tazikis Training store strongly preferred especially as a General Manager
• Minimum of 2 years as a high performing Tazikis manager
• Must successfully complete any additional MIT Training necessary to ensure full management training abilities
• Conversational English skills (verbal and written) are required
• Basic written and verbal Spanish skills are a plus
• Strong knowledge of restaurant operations
• Must be at least 21 years of age
• No more than 2 jobs in the previous 5 years
• Proficient knowledge of Google Suite and Excel programs
• Must have and maintain a clear driving record including reliable transportation
• Must obtain and maintain an accredited Food Manager food safety certification
• Ability and willingness to travel

Tazikis Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!

We get it you want a flexible job youre excited about co-workers you enjoy and work you can be proud of. You can find that at Tazikis. Experience is great but not required - we can teach you everything you need!

Our Values are at the heart of all we do.

Create CONNECTION: Be Caring & Engaging

Embrace CHALLENGE: Be Passionate & Urgent

Foster COLLABORATION: Be Respectful & Responsible

Prioritize DETAILS: Be Teachable & Disciplined

Stay FRESH: Be Intentional & Innovative

Tazikis Cafe is an Equal Opportunity Employer.