Capco The Future. Now.
Capco is a distinctly and positively different place to work. Much more than consultants we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect innovation experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments Capital Markets Insurance Wealth & Asset Management and Energy. Experience Capco for yourself at.
Lets Talk About You
You want to Own Your Career. Youre serious about rising as far and as fast as your work and achievements can take you. And youre ready to write the next chapter of your career story: a challenging and rewarding role.
Lets Get Down to Business
Capco is looking for talented innovative and creative people to join our incredible and growing Team focused on our financial services clients. We are looking for experienced talent exceptional domain expertise who can work directly with our clients on mission-critical projects.
About the Role
BSA / Technical Writer Insurance Technology
Location: Toronto (4 days per week in office) Practice Area: Insurance Type: Contract
Bridge the Gap Between Technology and Clarity in the Insurance Sector
The Role
Were looking for a BSA / Technical Writer to join our Insurance practice and support technology teams by crafting clear accurate and user-focused documentation for systems applications and operational processes. Acting as a liaison between technical experts and business stakeholders youll help demystify complex insurance and IT concepts through compelling structured content that supports understanding and compliance.
What Youll Do
Develop and maintain clear documentation for insurance technology platformsincluding user guides process flows API specs and technical documentation
Collaborate with analysts developers architects and operations teams to gather information and validate documentation accuracy
Translate complex insurance and IT concepts into accessible content for both technical and business audiences
Create standard operating procedures knowledge base articles and training materials to support business continuity and onboarding
Ensure all documentation adheres to internal standards and external compliance and data privacy requirements
What Were Looking For
Proven experience writing technical documentation in insurance financial services or tech environments
Bachelors degree in Technical Communication IT English or related field
Strong written communication skills with exceptional clarity consistency and attention to detail
Proficiency in documentation tools and collaboration platforms (e.g. Confluence SharePoint)
Understanding of software development lifecycles IT systems and insurance operations
Professional experience is important. But its paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From day one your key mission will be to perceive new and better ways of doing things to give your clients an advantage.
Now Take the Next Step
We have:
Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race colour religion sex sexual orientation gender identity marital status genetic information national origin disability veteran status and other protected characteristics.
For more information about Capco visit.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Capco is a global management and technology consultancy dedicated to the financial services and energy industries.