UX Writer

About Us

YuJa Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education K-12 government and healthcare YuJa enables organizations to meet evolving regulatory demands while delivering engaging secure and accessible digital experiences. Our platforms such as Lumina (video) Panorama (LMS accessibility) EqualGround (governance) and Verity (proctoring) are rigorously tested for compliance audited and secured.

For over a decade YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions but also a workplace where our people can thrive. We invest in our employees by fostering career growth continuous learning and opportunities for advancement. Our culture is rooted in collaboration inclusivity and belonging where every team members contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals we are equally committed to supporting the success of our people and making a positive impact in the communities we serve.Meet the YuJa family hereand see what makes YuJa special!

Your key responsibilities will include

• Write clear concise and engaging copy for digital products and experiences including user interfaces buttons menus microcopy and error messages.
• Partner closely with UX designers to support wireframes prototypes and design mock-ups with clear and intentional language.
• Ensure all UX copy aligns with YuJas tone voice and accessibility standards.
• Create low-to-high fidelity wireframes and user flows that map out intuitive journeys for complex EdTech workflows.
• Go beyond text updates by designing and documenting reusable UI components and patterns within Figma to ensure visual consistency.
• Support the creation and refinement of wireframes and low- to mid-fidelity prototypes to validate content and layout decisions early in the design process.
• Conduct user research and usability testing to inform content decisions and ensure that content meets user needs and expectations.
• Simplify complex concepts and workflows into intuitive user-friendly language for diverse user roles (admins instructors students enterprise users).
• Work closely with designers developers and product managers to ensure that content is integrated seamlessly into the overall user experience.
• Ensure all UI text meets accessibility standards (WCAG) focusing on screen-reader compatibility and inclusive language.
• Continuously iterate and improve content based on user feedback analytics and industry best practices.
• Stay up to date with emerging trends and technologies in UX writing and content design and share knowledge and insights with the broader team.
• Develop and maintain text system guides to ensure consistent language and tone across the product.
• Assist the team by creating Figma mockups related to design system updates and support designers with adjustments based on stakeholder feedback.
• Review engineering implementations to ensure text follows usability standards and aligns with the design system.

About You

• A degree in English Communications Human-Computer Interaction (HCI) Psychology or a related field is an asset.
• 1-2 years of experience as a UX Writer or similar role within a SaaS or product-driven environment.
• Strong understanding of UX writing principles usability and content hierarchy.
• Hands-on experience with Figma is highly preferred.
• Familiarity with accessibility best practices and writing inclusive accessible content.
• Excellent written and verbal communication skills with strong attention to detail.
• Ability to manage multiple initiatives accept feedback and iterate quickly.
• Experience working with design tools (e.g. Figma Adobe Suites) and product workflows is an asset.
• An eagle eye for grammar and consistency with the ability to manage multiple projects simultaneously.
• Experience collaborating with designers and engineers in an agile or fast-paced product environment.

Why Youll Love Working Here

YuJa is a multiple-time honoree on Forbes list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 50000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

• Health vision and dental benefits 100% employer-paid
• Additional benefits include RRSP gym subsidies and more
• Work-life balance including flexible work hours to create an ideal work-life balance
• Paid sick days and flex days

Team Engagement:

• Fun activities and celebrations including Canada Day Trip Saint Patricks Day Party Halloween Costume Contests Holiday Dinner Party and more
• Office perks including company-provided snacks drinks and events
• Employee recognition programs such as gift cards and Employee of the Week rewards
• Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
• Hands-on experience working with senior-level business leaders
  

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This job is exclusively directed towards candidates already in Canada. You may apply directly online via this site by submitting your resume and academic transcripts. If any questions please send an email to

YuJa is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Required Experience:

Manager