B2B ServiceSales Coordinator
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Job Location:
Pottstown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Businesses are eager to partner with The Eastwood Company to equip their shops and teams or other businesses with tools and supplies for automotive restoration/repair. The B2B Coordinator works with the B2B team in placing and tracking orders ensuring smooth delivery and resolving customer concerns. The B2B team works together to promote positive customer experience for our business customers.
Join a team/company where:
As a member of the B2B Support team youll:
Youll be more successful if you:
Your schedule will be:
Work Location:
The Eastwood Company utilizes the Culture Index to better understand preferred communication styles and motivational drivers within our team. Please allocate 7-10 minutes in a quiet setting to complete it by following the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company ()
Founded in 1978 The Eastwood Company develops markets and supplies innovative tools equipment and materials for automotive repair and restoration. Our B2B clients include professional shops restoration firms and wholesalers who trust the Eastwood brand for specialized solutions that drive their project success and operational efficiency.
Eastwood conducts pre-employment drug screening and background checks.
EOE
The Eastwood Company participates in E-Verify.
Join a team/company where:
- the core values foster a team of professionals who: consider others first own results have a positiveapproach to problem solving have a sense of urgency and continually self-improve
- business clients seek high-quality products to repair/restore/revive vehicles
- you can work in the office or remote
- training is provided to deepen your knowledge of our products systems and B2B processes
- you enjoy a strong benefits package - medical dental vision life and AD&D insurances disability insurance 100% vested matching 401k paid time off performance incentives employee discount and other voluntary benefits
As a member of the B2B Support team youll:
- assist business clients via phone email and live chat with order placement customization and problem resolution
- navigate our CRM/ERP/business portal systems to process and track client orders document interactions and ensure seamless fulfillment
- collaborate across departments to deliver exceptional client experiences and support business growth
Youll be more successful if you:
- take full ownership of your clients needs with prior experience in a client service role
- are adept with computers and quick to master new business software
- commit to understanding our B2B workflows and industry standards
- are proactive with a solution-oriented approach to challenges
- possess strong communication skills for professional interactions
- have experience in B2B online procurement or e-commerce
- though not required have knowledge of automotive restoration or shop operationsits advantageous but this role emphasizes supporting business orders while other members of the team help clients select optimal products for their projects
Your schedule will be:
- Flexible options available across business hours typically between 9:00am - 7:00pm Eastern to align with client needs
Work Location:
- Onsite (Pottstown PA) or remote
- If remote youll need reliable high-speed internet a company-provided computer and a professional distraction-free workspace
The Eastwood Company utilizes the Culture Index to better understand preferred communication styles and motivational drivers within our team. Please allocate 7-10 minutes in a quiet setting to complete it by following the instructions.
Eastwood Automotive Company LLC dba The Eastwood Company ()
Founded in 1978 The Eastwood Company develops markets and supplies innovative tools equipment and materials for automotive repair and restoration. Our B2B clients include professional shops restoration firms and wholesalers who trust the Eastwood brand for specialized solutions that drive their project success and operational efficiency.
Eastwood conducts pre-employment drug screening and background checks.
EOE
The Eastwood Company participates in E-Verify.
Required Experience:
Junior IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
The Eastwood Company provides unique automotive tools and supplies, as well as expert advice and solutions, for the classic car and hot rod enthusiast. Visit us online today.
