Spotting a solution and fixing a problem is a tremendous technical skill. It requires diligence determination and a knack for knowledge. Does this sound like you
If so Canon USAan innovator in technology solutions and serviceswants to meet you. Were looking to bring aboard individuals who strive for excellence in operational maintenance and networking support to assist our valued customers with the basic technical expertise of Canon-supported products.
Your Impact
On-Site Field Service Technician
- Work 3.5 days on 3.5 days off (all schedules include a half day on Wednesdays) - Each schedule includes one weekend day - Bonuses paid on weekends - Shift differentials for night shifts - Training occurs during daytime hours; after training flexibility is required with shifts ranging from Sunday-Wednesday or Wednesday-Saturday - Diagnose basic mechanical software network and system failures using established procedures - Service and repair designated equipment to Canon standards and specifications - Maintain working knowledge and aptitude across multiple product groups including troubleshooting and diagnostics - Meet and exceed customer expectations by providing efficient responsive and accurate field shop and on-site maintenance - Accurately maintain all technical information field service reports expense reports and Canon property assigned - Provide guidance to less experienced technicians and manage technical information responsibly - Resolve escalated technical or customer service issues as requested across assigned territories
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role and requires compliance with customer policies and protocols which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements
- Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid drivers license and acceptable driving record necessary). - Capable of functioning in a 24/7 environment while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling). In accordance with applicable law we are providing the anticipated rate for this role:$19.00 - 25.49 hourly. This role is eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-FL1
Required Experience:
IC
About the RoleSpotting a solution and fixing a problem is a tremendous technical skill. It requires diligence determination and a knack for knowledge. Does this sound like youIf so Canon USAan innovator in technology solutions and serviceswants to meet you. Were looking to bring aboard individuals w...
About the Role
Spotting a solution and fixing a problem is a tremendous technical skill. It requires diligence determination and a knack for knowledge. Does this sound like you
If so Canon USAan innovator in technology solutions and serviceswants to meet you. Were looking to bring aboard individuals who strive for excellence in operational maintenance and networking support to assist our valued customers with the basic technical expertise of Canon-supported products.
Your Impact
On-Site Field Service Technician
- Work 3.5 days on 3.5 days off (all schedules include a half day on Wednesdays) - Each schedule includes one weekend day - Bonuses paid on weekends - Shift differentials for night shifts - Training occurs during daytime hours; after training flexibility is required with shifts ranging from Sunday-Wednesday or Wednesday-Saturday - Diagnose basic mechanical software network and system failures using established procedures - Service and repair designated equipment to Canon standards and specifications - Maintain working knowledge and aptitude across multiple product groups including troubleshooting and diagnostics - Meet and exceed customer expectations by providing efficient responsive and accurate field shop and on-site maintenance - Accurately maintain all technical information field service reports expense reports and Canon property assigned - Provide guidance to less experienced technicians and manage technical information responsibly - Resolve escalated technical or customer service issues as requested across assigned territories
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role and requires compliance with customer policies and protocols which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements
- Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid drivers license and acceptable driving record necessary). - Capable of functioning in a 24/7 environment while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling). In accordance with applicable law we are providing the anticipated rate for this role:$19.00 - 25.49 hourly. This role is eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at