Director Medical Affairs Operations-Medical Staff Services Full-Time Days (Remote)

Director Medical Affairs Operations-Medical Staff Services -Full-Time -Days (Remote)

Our flexible remote opportunities offer an excellent opportunity for those who flourish in a remote environment to achieve improved work/life balance as well as decrease annual commuting expenses

The Director Medical Affairs Operations serves as a liaison for Chief Medical Officers Department Chairs & Division Chiefs for all matters related to Medical Affairs operations. The incumbent in this role provides leadership and is accountable for the following:

• In partnership with the VP Medical Affairs Operations VP Medical Staff Affairs and all Site CMOs develop and ensure System consistency in all medical staff operations across all Sites.
• Development maintenance and oversight of the System Medical Staff Governing documents including the Medical Staff Bylaws Rules & Regulations Code of Conduct and System Medical Staff Policies and Procedures;
• Provide education training consultative advice and leadership to department chairs division chiefs and CMOs across the system on all matters related to medical staff governance credentialing peer review and performance management;
• In collaboration with the FPA Development of a system-wide physician orientation program and a streamlined onboarding and recruitment process;
• Develop oversee and maintain all orientation education and training materials for credentialed providers;
• Development and maintenance of a system peer review process that is inclusive of all matters related to professional conduct competency and performance of the medical staff and other credentialed providers;
• Identify and develop action plans for all performance improvement initiatives related to the management of the organized medical staff;
• Provide project management and oversee the execution of all Medical Affairs key initiatives;
• Assist in the development implementation and maintenance of a system-wide source of truth for provider data management that will feed or interface with all applicable clinical and administrative enterprise systems centralize all provider performance data and create an electronic solution for the system as a whole and for department chairs to manage provider data;
• Development implementation and oversight of a system-wide competency-based privileging program to include FPPE and OPPE compliance;
• Serve as a backup to the Director Medical Staff Services on all matters related to credentialing privileging regulatory readiness and staff oversight;

This position will report directly to the Senior Director Medical Affairs Operations and will work closely with the senior leadership to focus on several areas including but not limited to developing Medical Affairs operational goals partnership with departments business network development and faculty practice administration budget management strategic leadershipresource utilization financial reporting performance improvement regulatory compliance and quality improvement activities.

The selected individual will be a member of the Medical Affairs team and will be expected to interface with other leaders within the organization for collaborative direction and decision making. This role will have several direct reports both in management and individual contributors.

The Director Medical Affairs Operationswill play a pivotal role in a dynamic clinical/operational environment by serving as the point person in the management of credentialing operations overseeing the management of multiple programs/projects/initiatives as well as participating in performance improvement plans and activities supporting the Medical Affairs team.

Strategic Planning

• Initiates and develops the strategic plans policies and procedures for areas of the business where there is need including content and infrastructure.
• Identifies and develops new business initiatives and opportunities consistent with the mission and strategic direction of the Health System in partnership with Senior Leadership.
• Establishes and measures organizational performance against goals and objectives ensuring results are defined and measurable and are focused on growth and improving outcomes.
• Interprets changes and ensures credentialing /privileging is in compliance with regulatory rules and guidelines.
• Defines objectives metrics and process measures toimplement management controls and reporting procedures to ensure that the department has up to date situational awareness of all core issues and operating data pertinent to sound decision making.

Financial Management

• Reviews and monitors financial and capital expenditures.
• Provides financial and administrative oversight and problem resolution guidance.
• Develops and oversees the department budget; advises and assists with expense budget forecasting.

Operational Performance

• Plans and directs the functions of the Medical Affairs Operations.
• Ensures active communication with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs.
• Ensures credentials and privileges of all members of the medical and professional staff are in conformance with the hospital staff bylaws rules & regulations hospital policy and procedure NY State regulations Joint Commission and CMS standards.
• Serves as an operational resource for internal team members for expedited problem identification and resolution provision of project-specific updates and team interactions and deadlines.

HR Development

• Hires trains supervises counsels and evaluates direct reports.
• Mentors developing operational leaders on performance improvement techniques including assisting with strategic planning of initiatives focused on Health System priorities.
• Oversees staff development and training with a focus on productivity and staff retention.
• Conducts and submits probationary and annual performance appraisals of direct reports.

• Bachelors Degree in a health care related field required.
• Masters Degree in a health care related field highly preferred.
• Minimum of 5 years of medical affairs/medical staff services operational leadership experience in a multi-hospital healthcare system is required.
• Experience in managing medical staff quality & governance (e.g. Medical Staff Bylaws Policies Corrective Actions FPPE OPPE Hearing & Appeals etc.) is required.
• 10 years progressive experience in an academic medical center is required.
• Experience overseeing a Centralized Verification Organization is preferred.
• Experience in project/program management is required.
• Experience overseeing greater than 15 employees is preferred.
• Experience managing a medical affairs database as an enterprise solution is preferred.

Minimum Certification Requirements

• NAMSS Certified Provider Credentialing Specialist (CPCS) Required
• NAMSS Certified Professional Medical Services Management (CPMSM) Required or must obtain within one year of hire

Must have a home office set up conducive for remote work and preferably have experience working in a remote environment.

Non-Bargaining Unit 542 - HSO Medical Staff Services - MSH Mount Sinai Hospital