Client Payment Officer - limited contract (6 months)

Bitoasis

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profile Job Location:

Amman - Jordan

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

  • Perform daily reconciliation of fiat deposits and withdrawals

  • During the initial training period freshers will primarily support deposit reconciliation with gradual onboarding into withdrawals and other payment flows

  • Track and verify client transactions through companys platform and bank account 

  • Support resolution of unmatched or delayed payments

  • Assist the Client Payment Manager in reporting documentation and daily operational tasks

Shift Requirements:

  • Follow a rotational daily shift including Fridays and Saturdays

  • Full availability during assigned working days is required

 


Qualifications :

  • Bachelors degree in Accounting Finance or Economics
  • Proficient in Microsoft Excel (formulas pivot tables VLOOKUP)

  • Familiarity with Google Sheets Slack and banking portals is a plus

  • Fresh graduates or up to 1 year of experience in reconciliation fintech or general finance

Preferred Skills:

  • Strong communication and coordination skills

  • Ability to work under pressure and adapt to shifting priorities

  • Team-oriented mindset and a high sense of responsibility

Additional Notes:

  • Candidates will be required to complete an Excel test before hiring

  • Shift-based expectations will be communicated clearly during the interview process


Remote Work :

No


Employment Type :

Contract

Key Responsibilities:Perform daily reconciliation of fiat deposits and withdrawalsDuring the initial training period freshers will primarily support deposit reconciliation with gradual onboarding into withdrawals and other payment flowsTrack and verify client transactions through companys platform a...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Our mission : To be the leading cryptocurrency platform in the region and provide an easy-to-use, secure, and compliant way to buy, sell and trade cryptocurrencies in the Middle East. We aim to have a positive impact and drive the adoption of cryptocurrencies in the Middle East and b ... View more

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