Field Service Engineer – London and South Region
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
Field Service Engineer London and South Region
The Opportunity
Are you ready to take on a role where the work you do truly makes a difference to patients lives As a Field Service Engineer with Roche Diagnostics youll be at the forefront of maintaining and supporting our world-class medical equipment across London and the South region of the UK.
Youll play a vital role in ensuring healthcare providers can deliver the best care possible by keeping our diagnostic systems running smoothly. From installations and preventative maintenance to troubleshooting and customer training your expertise will help healthcare teams deliver results that patients rely on every day.
With exciting product launches and ongoing investment in R&D this is your chance to be part of a progressive high-tech business that values innovation collaboration and continuous improvement.
Who You Are
Youre an experienced and motivated engineer who enjoys solving complex problems and working hands-on with high-value capital equipment. You thrive on building strong customer relationships and take pride in representing a trusted global brand in the field.
What Youll Do
Diagnose repair and maintain electro-mechanical fluidic and electronic systems across London and the South England region.
Carry out preventative corrective modification installation and out-of-hours support for a range of Roche products.
Deliver both on-site and office-based customer training to ensure effective equipment use.
Support new product launches and help grow key business accounts across your territory.
Collaborate with the Regional Technical Manager and wider Technical Services team to deliver exceptional service.
Represent Roche with professionalism and integrity at customer sites across the region (with occasional UK travel).
What You Bring
An engineering or electrical qualification ideally with experience in biomedical industrial automation aerospace or related fields.
Previous field service experience with high-value capital equipment.
Strong diagnostic skills from component-level troubleshooting through to system-level expertise.
Excellent communication skills and the ability to build trusted long-term customer relationships.
Flexibility and willingness to travel within the South region (and occasionally across the UK).
Join us and be part of a purpose-driven organisation where your expertise helps healthcare professionals do now what patients need next.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race religion or belief sex gender reassignment sexual orientation marriage and civil partnership pregnancy and maternity disability or age. We recognise the importance of flexible working and will review all applicants requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
