People Operations Manager
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 127000 - 147000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Summary
We are seeking an experienced and driven People Operations Manager to help lead our People Operations team in delivering exceptional service in a fast-paced high-performance environment. The ideal candidate will be a hands-on leader with deep expertise in Workday HR systems background screening processes and vendor management coupled with proven success in case management deployment and Service Level Agreement (SLA) creation. This role requires a strategic thinker with a commitment to operational excellence continuous improvement and a strong can-do attitude. Under the direction of the Senior Manager - People Operations the Manager role will assist in implementation and deployment of our new Workday technology and associated service delivery model. Bring your automation ideas and tested experience to drive efficiency to our operations. The ideal candidate will have ability to quickly learn HR procedures and develop knowledge management materials to support the Firms objectives and ensures that information is kept current and communicated to HR personnel in fast paced high change environment.
Duties and Responsibilities
Leadership & People Management
- Lead coach and develop a high-performing People Operations team to ensure consistent delivery of outstanding HR services.
- Foster a culture of accountability collaboration and continuous improvement within the team.
- Partner with HR Centers of Excellence and Business Partners to ensure seamless service delivery.
- Aligns strategic direction of the team with firm goals and culture provides clear direction and priorities to the team.
- Assists with HR initiatives and lead projects as needed.
- Works with local HR partner relations and other departments to research and resolve processing inquiries and issues.
- Leads trains and develops team of Assistants. Conducts annual performance reviews. Communicates and meets with staff regularly to provide clarity about responsibilities and to set clear goals.
HR Systems & Process Excellence
- Oversee and optimise the use of Workday ensuring data integrity process efficiency and user adoption. Will have Global Process Ownership accountabilities and must have experience with process efficiency process mapping and process change roll outs.
- Drive system enhancements and collaborate with HRIS teams to implement new modules or functionalities.
- Manage the end-to-end employee lifecycle processes ensuring compliance and efficiency.
Vendor & Case Management
- Contribute to vendor management efforts including contract negotiations performance reviews and SLA adherence.
- Oversee case management system deployment ensuring effective tracking resolution and reporting of employee queries.
- Create and monitor Service Level Agreements (SLAs) to ensure timely and high-quality service delivery.
- Develop operational performance dashboards and data insights
Operational Excellence & Continuous Improvement
- Develop and maintain HR operations policies procedures and service frameworks aligned with business needs.
- Identify opportunities for process improvements and automation within HR operations.
- Drive a culture of high service delivery ensuring that all HR interactions reflect professionalism empathy and efficiency.
- Recommends and implements new Human Resources services policies and procedures to effect continual improvements in efficiency in all functions of the human resources department. Drive automation opportunities to audits process administrationand dashboard creation.
- Communicates and trains Human Resources staff on newly implemented systems and/or procedures.
- Performs other related duties and project leadership as required and assigned
Salaries vary by location and are based on numerous factors including but not limited to the relevant market skills experience and education of the selected candidate. If an estimated salary range for this role is available it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Salary Range To perform this job successfully an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge skill and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation please email (current employees should contact Human Resources). Education and/or Experience: Required: Preferred: Other Skills and Abilities: The following will also be required of the successful candidate: Sidley Austin LLP is an Equal Opportunity Employer. #LI-Hybrid #LI-EC1Qualifications
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Sidley is a global law firm, collaborating across disciplines and borders to help clients in more than 70 countries achieve business objectives.
