Sr. Mgr. Sales Operations, AWS Specialist and Partner Sales Operations

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.

This position supports the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own the strategy recruiting development and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.



Key job responsibilities
This role leads the global sales operations to drive business impact across multiple organizations. Uses extensive expertise to design and implement innovative solutions that optimize sales effectiveness accelerate revenue growth and enhance operational excellence at scale. Partners with senior leadership to shape business strategy and drive organizational change through data-driven insights and scalable operational frameworks.
-Serves as the strategic advisor for multiple sales organizations using expertise to solve complex operational challenges and execute transformational changes
-Develops and owns the strategic vision for sales operations across multiple organizations designing innovative approaches that deliver transformational impact on revenue growth and operational efficiency
-Architects and implements scalable sales operations frameworks and mechanisms that drive organizational effectiveness across multiple regions
-Identifies and tackles significantly complex problems in sales operations acquiring new knowledge and skills as needed to drive solutions
-Leads cross-organizational initiatives to transform sales effectiveness through innovative technology solutions and process optimization
-Architects comprehensive data strategy and analytics frameworks to enable data-driven decision making across sales organizations
-Influences organizational priorities and business strategies through deep expertise in sales operations and proven ability to drive results
-Builds consensus among senior stakeholders and drives alignment on strategic initiatives across multiple organizations
-Identifies and mitigates global operational risks before they become roadblocks by deconstructing complex challenges into manageable solutions
-Creates and shares scalable best practices across organizations while actively removing operational bottlenecks
-Acts as a thought leader and subject matter expert in sales operations mentoring others and driving organizational capability building
-Makes strategic trade-offs between opportunity resources and sustainability when designing solutions
-Owns inputs into operational planning (OP1/OP2) for sales organizations
-Leads a team of sales operations specialists in executing against organizational goals
-Responsible for career development and accountability.


About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


- 10 years of senior leadership work in sales operations sales strategy finance business development or other related fields experience
- 7 years of leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale multi-geographical hi-tech sales organization experience
- Bachelors degree in Business Administration Finance Economics Computer Science or a related field
- Experience in senior leadership work in sales operations sales strategy finance business development or other related fields
- Experience hiring and leading a high-performance team

- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience in business-process design
- Experience rapidly growing an organization and attracting hiring and maintaining top talent
- Experience working within a high-growth technology company
- Masters degree or equivalent
- Experience in leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale multi-geographical high-tech sales organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157800/year in our lowest geographic market up to $260800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.