Technical Product Owner – People & Communications Technology

Lead the digital transformation of HR as the Technical Product Owner for People & Communications (PeopleComms) at Manulife. Define and deliver tech solutions that improve the colleague experience enable agility and support central initiatives. This is an outstanding opportunity to build the future of HR technology in a global organization and make a significant impact on our colleagues day-to-day lives. Your expertise will drive innovative solutions that are both scalable and user-centric ensuring a detailed and outstanding experience for all collaborators.

Position Responsibilities

• Own and prioritize the product backlog aligning initiatives with PeopleComms transformation goals and strategic priorities.

• Collaborate with HR build and engineering teams to deliver scalable user-centric solutions through agile practices.

• Represent the customers perspective by integrating feedback and monitoring critical metrics to fuel ongoing improvement.

• Manage dependencies eliminate obstacles and communicate product vision roadmap and progress to collaborators.

• Stay ahead of new technologies (GenAI Power Platform cloud) and assess their applicability to HR tech solutions.

Required Qualifications

• 5 years of experience in product ownership or solution delivery within HR technology or enterprise transformation.

• Proficient in HR processes and hands-on experience with Workday HRMS platforms and integrations.

• Familiarity with AI-powered platforms data analytics tools and modern cloud-based HR systems.

• Demonstrated capability to lead cross-functional agile teams interpret business needs into technical requirements and manage collaborators efficiently.

• Experience with agile delivery tools (JIRA Confluence) and technologies such as Power Platform Azure and GenAI.

Preferred Qualifications

• Certification in Agile methodologies (e.g. Scrum Product Owner SAFe).

• Experience working in global organizations with distributed teams.

• Advanced degree or equivalent experience in HR Business or Technology-related field.

• Experience implementing GenAI solutions in enterprise environments.

• Knowledge of change management practices in digital transformation.

When You Join Our Team

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.