Job Description Summary

Job Description

Responsibilities and Duties Include:

• Provides support activities including answering telephones and responding to emails in regard to assessment scheduling and proctoring activities.

• Coordinates the day-to-day operation of testing center locations including test scheduling test administration and assigning work to and overseeing proctors.

• Verifies exam instructions reviews protocols and administers various examinations including CLEP Pearson FDLE certification exams and other Santa Fe College exams.

• Validates the identification of students by verifying a photo ID before they enter testing room; advises students on testing protocols.

• Ensures and maintains security of test materials and confidentiality of test results in compliance with FERPA.

• Cleans and maintains lab and testing center facilities.

• Creates and maintains databases for tracking.

• Organizes and facilitates meetings and special events; schedules and coordinates dates and times venues attendance agendas and facility arrangements.

• Prepares special reports summaries or replies to inquiries by compiling data and statistics from various departmental resources.

• May work with testers to ensure accessibility accommodations are made.

• May have some responsibility for testing location purchasing inventory and requisitioning of supplies and equipment.

• May assist with fiscal planning including participating in seeking alternate sources of funding.

• Manages and updates program websites and publications with the most current accurate and timely information.

• May provide oversight of assessment operations in the supervisors absence.

• May supervise and train other support staff including student employees and volunteers.

• Complies with all publishedCollege Rules procedures guidelines andlaws/regulations governing public employees including but not limited to those related todocument retention and destruction FERPA andconfidentiality.

• Provides service excellence through courteous informed accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Coordinator Assessment Center

QUALIFICATIONS

Required: An associate degree with (2) years of work experience and/or a combination of completed education and experience equal to four (4) years.

Preferred: A bachelors degree and prior experience in an academic environment.

General Knowledge Skills and Abilities

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Team Orientation & Interpersonal highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

• Ability to work successfully in a multi-cultural environment.

• Organization & Time Management able to plan schedule organize and follow up on tasks related to the job to achieve goals within or ahead of established time frames.

• Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.