Customer Support Assistant
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Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Support Assistant to join our team in Dallas TX. The ideal candidate is professional detail-oriented and dedicated to providing exceptional this role you will be the first point of contact for clients ensuring their inquiries are resolved promptly and their experience reflects our companys high standards. This is an excellent opportunity for someone looking to build a meaningful career in a supportive and dynamic environment.
Responsibilities
Respond to customer inquiries via phone and email in a timely and professional manner.
Assist clients with order processing account updates and general support.
Coordinate with internal departments to ensure customer needs are met efficiently.
Maintain accurate records of customer interactions and transactions.
Identify and escalate issues to the appropriate teams when necessary.
Contribute to continuous improvement by providing feedback and suggesting process enhancements.
Qualifications :
Qualifications
High school diploma or equivalent; associates or bachelors degree preferred.
Previous experience in customer service client support or administrative assistance.
Excellent communication and problem-solving skills.
Strong attention to detail and organizational abilities.
Proficiency in Microsoft Office Suite (Word Excel Outlook).
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Additional Information :
Benefits
Competitive annual salary ($52000 $57000).
Opportunities for career advancement and professional growth.
Supportive and collaborative work culture.
Comprehensive training and skill development.
Paid time off and company-recognized holidays.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
