Social Services Analyst 123 (Lake Charles Child Support Enforcement)

Department MISSION

DCFS is working to keep children safe helping individuals and families become self-sufficient and providing safe refuge during disasters.

Department VISION

We care for the well-being and safety of Louisianas people.

Department VALUES

Treating all people with dignity compassion and respect while providing services with integrity.

• Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provides.
• Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
• Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

• Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
• Acting with Ethics and Integrity:The ability to be consistent honest and a trustworthy steward of State resources.
• Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
• Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.
• Managing Time:The ability to control your time to increase effectiveness efficiency or productivity.
• Solving Problems:The ability to discover solutions to problems.

Three years of experience in social services; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

• Initiates and executes legal processes including interviewing clients relatives landlords and other persons to gather information on location of absent parents.
• Researches files directories OMV records property records and other resources in order to find leads on whereabouts of parents.
• Explain legal requirements calculate support payments determine appropriate legal action and meet with parents to obtain paternity child support and medical support.
• Prepare affidavits and financial audits and initiate legal actions such as subpoenas petitions and orders.
• Attend court in one or more districts.
• Perform a high volume of case work for a demanding public in need of services.

Work Location:This vacancy is located in theCalcasieu Parish Child Support Enforcement office in Lake Charles LA.

Career Progression:This position participates in a Career Progression Group (CPG)and may be filled as aSocial Services Analyst 1 2 or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

• Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
• Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
• Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumeswill not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:
Laura Milstead

DCFS Human Resources