Salesforce Business Systems Analyst- Remote

This is a remote position.

Sr. Business Systems Analyst (Remote CA OR WA)

Why this role (and why remote)

Do high-impact healthcare technology workwithout the this 100% virtual role youll partner with a wide range of internal and external IT teams while working from anywhere in California Oregon or Washington. Youll have the autonomy to lead complex Salesforce initiatives end-to-end the visibility to influence enterprise-wide outcomes and clear growth potential into a strategic platform leader who shapes scalable delivery integrations and process excellence.

Role Overview:

The incumbent is responsible for coordinating with internal and external IT resources in addition to business leadership to facilitate complex cross-departmental requirement gathering and consulting on complicated system implementations integrations and upgrades.

This resource will guide teams through Salesforce-specific implementations integrations and optimizations. The SFDC Business Systems Analyst is expected to stay current with Salesforce platform capabilities and apply them to meet evolving business needs.

Responsibilities:

• Lead complex cross-departmental requirements discovery analysis and documentation for enterprise initiatives.
  

• Serve as a Salesforce subject-matter expert across architecture data models workflows roles/profiles and integrations.
  

• Coordinate and align work across multiple internal and external IT resources including vendors partners architects developers integration teams and project/program management.
  

• Validate requirements against organizational goals roadmaps and feasibility through implementing SMART criteria
  

• Mentor teams and individuals on:
  

• Analyzing current vs. proposed processes and documenting deltas
  

• Collecting organizing and documenting user feedback
  

• Creating well-formed user stories in Azure DevOps
  

• Building best practices for process workflows mapping documents batch job documentation change requests and acceptance criteria
  

• Provide project management support: timeline adjustments stakeholder alignment risk/issue tracking and delivery coordination.
  

• Troubleshoot complex reports/extracts and support documentation needs (e.g. SQL queries use cases mockups SharePoint pages).
  

• Collaborate closely with Quality Assurance Engineers and lead when needed on:
  

• Test plans test scripts test data and communication plans
  

• Bug triage report outs and release readiness
  

• Operate as a key member of an agile teamorganizing and mentoring teams on agreements standards and sprint execution.
  

• Proactively advocate for continuous improvement in velocity and quality each sprint.
  

• Participate in on-call and after-hours support as needed.
  

Requirements

• Associates Degree or a combination of equivalent education and relevant work experience
  

• 3 years of experience as a Business Systems Analyst on an agile delivery team
  

• Expertise in SQL and Microsoft SQL Server
  

• Strong background in healthcare regulations such as HIPAA HITECH and CMS guidelines
  

• Ability to assess existing processes and identifying improvement opportunities
  

• Demonstrated ability to translate business needs into technical requirements
  

• Demonstrated Salesforce experience across architecture data models workflows and integrations
  

• Demonstrated experience with systems integrating with Salesforce (e.g. EHRs billing platforms third-party applications)
  

• Demonstrated experience creating and managing Salesforce user roles and profiles
  

• Demonstrated experience taking leadership in addressing system-related issues
  

• Demonstrated experience using LEAN techniques to analyze requirements and identify automation opportunities
  

Preferred qualifications

• Facets experience
  

• IIBA certification
  

Work location- 100% virtual/remote for residents of:

- Washington

- Oregon

- California