Assistant Director of Advising and Academic Affairs

Chester - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Reporting to the Executive Director of Continuing Studies the Assistant Director of Advising and Academic Affairs supports the academic advisement and success of Continuing Studies students; including high school undergraduate certificate and graduate learners. This role plays a key part in student recruitment retention and academic progress while also collaborating across departments to ensure smooth operations and student satisfaction.

DUTIES AND RESPONSIBILITIES (including but not limited to):

Essential Duties:

Academic Advising & Student Support

Provide comprehensive academic advising aligned with university policies and program requirements.
Monitor student progress and proactively communicate important academic dates requirements and policies.
Serve as the primary contact for student concerns including complaints appeals and academic issues.
Coordinate and track retention outreach efforts to support student success.
Manage the application and registration process for assigned advisees.
Evaluate and advise on transfer credits for undergraduate students.

Recruitment & Enrollment

Establish and maintain relationships to drive enrollment and program participation.
Collaborate with Admissions and University Relations to ensure a seamless and accessible application process.
Generate and analyze reports to track recruitment enrollment and retention metrics.
Maintain consistent communication with prospective and current students via phone and email.

Marketing & Communications

Develop marketing materials and presentations to promote Continuing Studies programs and courses.
Prepare and distribute Academic Honors and Deans List letters each semester.

Program Coordination

Coordinate with academic departments and stakeholders regarding course offerings.
Run graduation petition reports prepare student files for review and communicate graduation decisions.
Oversee Ed2Go enrollments track payments and completions and issue certificates of completion.
Administer Alpha Sigma Lambda Honor Societys membership including eligibility tracking invitations and supply procurement.

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

Bachelors degree in Higher Education Counseling or a related field. An equivalent combination of experience and education may be considered.
Minimum of 3 years of experience working with students in a higher education setting.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Proficiency in Microsoft Office (Outlook Word Excel PowerPoint) and ability to learn new systems quickly.
Excellent verbal and written communication skills.
Self-motivated proactive and capable of working independently and collaboratively.
High attention to detail and strong command of English grammar and usage.

Preferred:

Masters degree in Higher Education Counseling or a related field.
Experience with student information systems.
Background in continuing education and/or online education.
Prior experience in academic advising and student data reporting.

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

Standard office setting with frequent interaction via phone email and in-person.
Occasional evening and weekend hours based on student needs.
Must be able to sit at a computer for extended periods.
Ability to lift up to 20 lbs.
Valid drivers license and ability to travel within a 50-mile radius.
Mobility across campus buildings and workstations.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty staff and students from a variety of backgrounds cultures and personal experiences are welcomed and can are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age color national origin race religion disability veteran status sex sexual orientation gender identity genetic information or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location consistent with Wideners Flexible Work policy.

Widener University an independent metropolitan doctoral-intensive university connects curricula to social issues through civic engagement. Dynamic teaching active scholarship personal attention and experiential learning are key components of the Widener Experience. Located in Chester PA Wideners main campus is nestled between Philadelphia PA and Wilmington DE with Law Schools located in both Harrisburg and Wilmington. For more information about the university please visit our website at .

EOE M/F/V/D

Required Experience:

Director