About the Role:

Grade Level (for internal use):

The Team:

Our global team is dedicated to delivering exceptional client support helping clients make informed business decisions through our platform with a focus on the Energy dataset. We foster a culture of respect openness and collaboration to ensure efficient and high-quality service.

The Impact:

As the face of the organization we have a strong impact on our clients opinion of the quality of the company as a whole driving product usage and revenue. As we are in direct contact with clients and understand their needs we also have the opportunity to relay client feedback to the company which is valuable in shaping future product releases.

Responsibilities and Impact:

• Primary point of contact for providing critical research and value-add knowledge to our diverse client base at various companies primarily in US and across the globe through calls e-mails and chats.

• Channel client ideas and feedback to our content and product management teams to help improve the quality and accuracy of our database and products.

• Collaborate with senior team members on projects and build expertise in different sectors of the Energy industry: natural gas power coal.

• Record webcasts that provide walkthroughs of S&P Global Market Intelligence products and cover major industry trends.

• Support clients by collaborating with the financial modelling team to help build customized data-driven Excel models.

Whats in it for you:

• Gain and further develop industry knowledge by working with our diverse client base at various financial institutions consultants government organizations and universities.

• Improve technical expertise in different tools such as Excel SQL and more.

• Work closely with industry experts across the globe which will help promote individual and professional development.

• Thrive in a corporate culture focused on partnership integrity diversity equity and inclusion.

What Were Looking For:

Basic Required Qualifications:

• Candidate must possess at least a Bachelor/Undergraduate Degree preferably in Economics Finance or Accounting

• Fresh graduate or up to 2 years working experience

• Knowledgeable in accounting and finance the energy industry or the global economy

• Customer-centric with positive personality preferably with customer service working experience

• Must haveexcellentcriticalthinkingwritingandverbalcommunication skills with strong attention to detail.

• Must be proactive and capable of multitasking effectively

• Team-player mentality with strong collaboration skills

• Experience with Salesforce or similar CRM applications are a plus

• Must be willing to work on anight shift schedule

• Willing to come to the Makati office at least 2x a week

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

IC