Travel Center General Manager

Job Title:Travel Center General Manager

Reports to: Chukchansi Sovereign Enterprise (CSE) Chief Executive Officer

Salary Range: $75000 $85000 annually

Benefits: Health Vision & Dental Insurance Retirement Contributions PTO Paid Holidays

Classification: Full-Time Exempt

Location: Oakhurst CA

Job Posting Close Date: 11/17/25

JOB SUMMARY

The Travel Center General Manager is responsible for the overall leadership operations and profitability of the Chukchansi Travel Center. This position ensures safe efficient and customer-focused operations including fuel services retail and facility maintenance. The General Manager provides direct supervision to Travel Center staff including Fuel Attendants and other assigned personnel and ensures all team members are trained motivated and aligned with organizational goals.

Essential Duties

• Provides daily supervision and direction to Travel Center staff including Fuel Attendants and other assigned team members.
• Ensures a clean safe and well-maintained facility by enforcing established safety and sanitation standards.
• Manages inventory and procurement of all fuel and retail products including food beverages and automotive supplies.
• Coordinates timely fuel deliveries and monitors fuel levels pricing and quality control.
• Oversees hiring training and performance management of all employees to ensure strong service and operational excellence.
• Develops employee schedules and ensures adequate staffing for all operational shifts.
• Monitors pump and retail pricing to remain competitive within the market and align with corporate objectives.
• Oversees cash handling deposits and reconciliation processes to maintain accurate financial records and compliance.
• Communicates regularly with vendors contractors and service providers to ensure cost-effective operations.
• Monitors budgets and financial performance; identifies cost-saving opportunities and supports long-term planning.
• Maintains compliance with all Tribal State and Federal regulations related to fuel tobacco and retail operations.
• Promotes positive customer relations and models professional courteous service at all times.
• Performs other related duties as assigned.

Management Duties:

• Supervises staff and oversees daily operations.
• Plans assigns and reviews work to ensure efficiency and quality.
• Trains supports and evaluates employees.
• Ensures compliance with policies procedures and safety standards.
• Manages schedules workflow and performance expectations.
• Maintains accurate records and communicates effectively with leadership.

Qualifications:

• Must be at least 21 years of age.
• Must have at least two (2) years of experience in a gas station or related field such as retail or customer service.
• Bachelor of Arts Degree in Business Administration or related field.
• Ability to work irregular hours nights weekends and holidays.
• Proven management experience in a customer service environment.
• Working knowledge of POS system and SSCS.
• Strong understanding of state and federal laws governing the sale of gasoline and other regulated products.
• Ability to remain calm especially in tough situations.
• General knowledge and understanding of the restaurant industry or retail operations.
• Ability to work effectively with people from a wide variety of backgrounds and a diverse population.
• Ability to work within a demanding environment.
• Must successfully pass a background check and drug screening.

Required Knowledge Skills and Abilities:

• Familiarity with the Tribes Constitution laws and culture is preferred but not required.
• Ability to work in a high-performance fast-paced high-pressure environment.
• Exceptional interpersonal and communication (verbal and written) skills.
• Adept at multi-tasking have unquestionable integrity with a commitment to accuracy.
• Organized with unfailing attention to detail and outstanding project management skills.
• High level of comfort/ease interacting with all levels in the Tribe.
• Ability to complete tasks in a timely and accurate manner
• Must operate and maintain confidentiality

Application Process

To apply please submit the following materials:

Completed application form

Current resume

Documentation of higher education

Verification of Tribal enrollment (required if claiming Tribal or Indian Preference)

Submission Instructions

Applications may be submitted on-line by walk-in email or regular mail. Please send all materials to:

Human Resources Department P.O. Box 2226 Oakhurst CA 93644 or Email:

In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964 the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring promotion transfer and layoff decisions. During the interview process PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines.

INDIAN PREFERENCE STATEMENT:

In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act Sections 701(b) and 703(i) employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians and secondarily to another qualified American Indian/Alaska Native Candidate.

Required Experience:

Director