BCP Product Program Specialist

Clayton, OH - USA

Monthly Salary: $ 126000 - 189000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillar is seeking a Product Program Specialist in Clayton this role youll be at the forefront of product quality and customer satisfaction. This global role is responsible for gathering and prioritizing feedback from customers and dealers to identify top product issues drive improvements and support strategic decisions. Youll collaborate closely with industry and rental teams to ensure timely responses to emerging concerns and provide coaching and training while also owning data and communication processes for Cat products in the rental fleet. Your insights will help shape product development reduce maintenance costs and enhance the overall rental experience.

What you can look forward to in this role:

Oversee project processes and procedures ensuring efficient execution and monitoring the productivity and performance of both the project team and overall delivery.
Align and support business partners internally with data driven insights into product health and top customer issues
Manage all aspects of assigned projects including setting timelines allocating responsibilities tracking progress and reporting outcomes.
Ensure all project materials deliverables methodologies and procedures meet quality standards and align with organizational goals.
Prepare and present clear insightful program-level reports to senior leadership highlighting key milestones risks and opportunities for improvement.

A successful candidate in this role will showcase their skills in:

Planning (Tactical & Strategic): Skilled in developing and aligning short-term tactical and strategic plans that support wider business objectives. Able to translate departmental goals into actionable plans with clear links to long-term strategy.
Analytical Thinking: Proven analytical skills with the ability to identify root causes interpret complex data and apply appropriate tools to inform decision-making. Comfortable using digital solutions to streamline processes and prioritize effectively.
Flexibility & Adaptability: Confident working in fast-paced changing environments with a proactive approach to managing ambiguity. Supports others through change and adapt quickly to new challenges and ways of working.
Influencing: Skilled in presenting data-driven insights and engaging stakeholders to shape decisions. Understands organizational dynamics and communicates effectively to influence outcomes.
Relationship Management: Builds and maintains positive working relationships with internal and external stakeholders. Experienced in managing expectations resolving issues collaboratively and fostering long-term partnerships.

Top Candidates for this position may also have:

Strong communication skills with the confidence to lead and drive change.
Skills demonstrate working directly with dealers customers and cross-functional industry teams.
Proven capability to train support and lead others effectively.
Comfortable using Microsoft 365 and other relevant technologies.
Understanding of New Product Introduction and Continuous Product Improvement processes

Additional Information:

The primary location for this position is Clayton NC.

Domestic relocation assistance is available

Sponsorship is not available

Summary Pay Range:

$126000.00 - $189000.00

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:November 14 2025 - November 23 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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Required Experience:

Career Area:StrategyJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more susta...