Customer Service Supervisor

Lancaster, NE - USA

Monthly Salary: $ 75000 - 80000

Posted on: 19-10-2025

Vacancies: 1 Vacancy

Job Summary

Channel your passion for problem-solving to lead your team resolve customer challenges and proactively manage risks to deliver exceptional service!

Our client is a globally recognized manufacturer. They are looking for a motivated and experienced Customer Service Supervisor to lead the customer service department while fostering lasting customer relationships and driving operational goals through exceptional service.

Responsibilities:

Cultivate and strengthen long-term relationships with key customers to drive satisfaction and loyalty
Lead efforts to improve team responsiveness and elevate the customer experience
Stay ahead of new products services and industry trends to better serve clients
Proactively manage and resolve customer issues ensuring timely follow-up and effective solutions
Track and analyze performance metrics to identify opportunities for service enhancement
Collaborate with operations team to ensure orders are processed accurately and delivered on time

Benefits for full-time employees:

Medical Dental Vision and Life Insurance
Wellness Program
Employee Assistance Program
HSA and FSA
Generous PTO

Required Experience:

Manager

Channel your passion for problem-solving to lead your team resolve customer challenges and proactively manage risks to deliver exceptional service! Our client is a globally recognized manufacturer. They are looking for a motivated and experienced Customer Service Supervisor to lead the customer se...