Product Automation Intern

About

Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.

Its a missed opportunity. Business software shouldnt just record financial activity it should run it.

To learn more about us: About Swan ; Our story.

Job description

As a Product Automation Intern you will play a supporting role for operational teams in their daily work to help them improve their performance and address the future challenges that will arise with Swans development.

Your mission

Your primary mission is to design new process automations as well as maintain and revamp existing ones. You will also be involved in the development of new Product features by assessing the impact over operational teams through data analysis contributing to the implementation of the solution and its final release. You will work in collaboration with Product Managers Operations and Risk teams.

Main tasks

• Design and implement new processes and automations to support the development of operational teams.
• Contribute to the development and release of new automations and Product features.
• Manage automations daily run to solve failures investigate the root cause provide solutions and ensure service continuity
• Coordinate with other teams to ensure consistency amongst processes.
• Map and document process automations used within operational teams.

Your team

Youll join our 4-person Product Automation team and become fully integrated into Swans Product team. Youll collaborate with key stakeholders within those teams as well as in Operations Risk and Data teams.

Preferred experience

Youre a great match if:

• You are a student in a Bachelors or Masters degree program and are seeking a 6-month internship.
• You have a passion for analytics as well as processes and can communicate effectively within the team.
• You enjoy working in a challenging fast-paced target-driven and team-oriented environment.
• You are proactive autonomous rigorous eager to provide solutions and willing to roll up your sleeves.
• You show an interest in the fintech environment.
• You have professional proficiency in English.
• Experience or interest in working with AI is a plus.
• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.

Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.

When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
• Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.
• Holidays: 2 days of paid leave per month.
• Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities as well as online.
• Well-being support: access to Moka Care for mental health and wellness.
• Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.
• This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.

Our values:

Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.

Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 45min interview with Corentin our Product Automation team manager
• An interview with 2 members of the team
• A call with our Talent Acquisition to check the administrative details