OnBase AdministratorDeveloper III (Remote)

Job Title: OnBase Administrator/Developer -III (Remote)

Location: Madison WI

Duration: 12 Months

Overview:

This is an electronic document management system Administrator/Developer position. This position plans designs develops tests implements and modifies Electronic Content Management (ECM) solutions. This position is responsible for advanced OnBase administration and operational support including platform and system incident/problem resolution service and change request processing according to the Client established service level agreements (SLA) and regular administration tasks and health checks to keep OnBase systems running at optimal performance for our customers. The Client OnBase platform is hosted on Hylands Cloud Offering.

Under general supervision of the Dev Data and MiddleWare Section Supervisor this position will provide advanced OnBase Administrator/Developer technical leadership for complex ECM projects which have a significant impact within the employers and members. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning development and implementation of complex ECM projects. This position provides OnBase administration and consulting and performs duties consistent with the client strategic goals and objectives.

This position proposes creates and implements solutions standards procedures and guidelines for utilizing OnBase platforms and systems as part of a coordinated effort with the product owner technical owner SMEs and OnBase Admins. End Users include a wide variety of professional and supervisory staff as well as external partners employers and members. Work is multitasking in nature self-initiated and conducted independently.

Safety Responsibilities:

Follow all the client safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and attend appropriate safety training sessions as directed.

Knowledge Skills and Abilities:

• Considerable knowledge of and experience in requirements gathering and solution analysis
• Experience planning designing testing implementing and modifying Electronic Content Management (ECM) solutions
• OnBase Certified System Administrator certification is required
• OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification
• OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification
• Extensive knowledge of and on-the-job experience developing document types keywords queries reports forms import processes and Workflow solutions
• Experience with Dashboard and Unity Forms development.
• Experience developing and implementing software in C# and/or Visual Basic.
• Demonstrated ability to write custom queries in SQL Server
• Experience performing OnBase system upgrades
• Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging research and investigation techniques
• Experience working in an agile development environment.
• Significant ability to understand and apply standard ECM concepts practices and procedures
• Ability and judgement to perform job functions independently
• Knowledge of incident management and escalation procedures
• Excellent written and verbal communication skills working with customers peers and agency leadership.
• Experience creating technical documentation
• Ability to work in a versatile environment with a team-oriented focus
• Considerable skill and ability in the coordination of team members and business area experts
• Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends
• Experience researching proposing applying and implementing IT related procedures standards and guidelines
• Demonstrated skill in problem resolution and technical support technologies
• Ability to effectively provide information and training to customers team members and other stakeholders.

Top Skills & Years of Experience:

• OnBase Certified System Administrator certification is required - at least 4 years
• OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification - at least 4 years
• OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification - at least 3 years
• Extensive knowledge of and on-the-job experience developing document types keywords queries reports forms import processes and Workflow solutions - at least 4 years
• Experience with Dashboard and Unity Forms development. - at least 3 years