Receptionist
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Receptionist
Deliver five-star guest service in one of Cape Towns most exclusive luxury lodges.
Hout Bay Cape Town R8000 per month Shift Based
About Our Client
Our client operates an award-winning luxury lodge nestled in Hout Bay known for its exceptional guest experiences stunning ocean views and world-class hospitality. Their team embodies excellence warmth and attention to detailcreating an environment where guests feel valued and inspired.
The Role: Receptionist
As the first point of contact for guests you will be the face of the lodgeensuring that every arrival stay and departure is seamless. This role combines guest interaction administrative precision and coordination across departments to deliver service that exceeds expectations.
Key Responsibilities
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Manage guest check-in and check-out efficiently and professionally.
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Handle telephone email and in-person enquiries with courtesy and care.
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Coordinate room reservations and liaise with departments to meet guest needs.
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Maintain accurate records and booking information in the property management system.
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Provide local insights and assist guests with recommendations or special requests.
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Uphold the brands reputation for elegance discretion and exceptional service.
About You
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Minimum 5 years of experience in a 5-star hotel reception or similar high-end hospitality environment.
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Excellent verbal and written communication skills.
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Proficient in reservations and property management systems (knowledge of Benson advantageous).
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Highly organized detail-oriented and able to multitask under pressure.
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Trustworthy reliable and committed to creating memorable guest experiences.
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Presentable and professional at all times with a warm and welcoming demeanor.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
