Inland First Mile Agent South Africa
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Inland First Mile Agent : Job Level: JL2
Are you a dynamic detail-oriented individual who thrives in a collaborative and fast-paced logistics environment
Maersk is looking for an Inland First Mile Agent to join our team in Cape Town Belcon supporting our mission to simplify global supply chains and deliver world-class service to our customers.
What We Offer
At Maersk youll be part of a global team driven by a shared purpose bringing essential goods and commodities to people all over the world.
Through close partnerships with our customers trading everything from seafood and fruit to cars and electronics we ensure their logistics needs are met with seamless processes industry-leading digital solutions and exceptional customer this role youll expand your customer network strengthen your market and product knowledge and contribute to Maersks continued success and leadership in the logistics industry.
Key Responsibilities:
Coordination & Scheduling
Plan and schedule rail movements in line with customer requirements and available rail capacity.
Liaise with Transnet Freight Rail (TFR) and port terminals (DCT City Deep CTCT NCT) to secure train slots and manage turnaround times.
Prepare rail plans with TFR and the Customer Service team.
Documentation & Compliance
Prepare and verify rail and customs documentation.
Ensure full compliance with Transnet business rules and Maersk standards.
Cargo Tracking & Monitoring
Track rail movements and provide customers with real-time cargo status updates.
Resolve delays diversions and operational disruptions in collaboration with rail and port stakeholders.
Customer Service & Communication
Act as the main liaison between depots cold stores and Transnet Freight Rail.
Communicate proactively on rail schedules transit times and delivery challenges.
Understand customers business needs to propose practical logistics solutions.
Attend or coordinate calls to address customer concerns and review corridor performance.
Operational Efficiency
Optimize rail wagon usage and train slots to reduce cost and improve turnaround time.
Support initiatives to convert cargo movement from road to rail.
Maintain on-time delivery performance in line with customer expectations.
Drive back-of-port utilization reefer rail volumes and cold store operations.
Problem Solving & Exception Management
Manage incidents such as congestion or missed connections and escalate where necessary.
Identify service failures process gaps and recurring issues to drive continuous improvement.
Champion operational excellence across inland logistics operations.
Who Were Looking For
Minimum 3 years of rail or intermodal operations experience.
Strong stakeholder management and communication skills.
Results-oriented with a strong sense of urgency and ownership.
Analytical thinker with the ability to identify inefficiencies and implement solutions.
Skilled at multitasking and working effectively under pressure.
Team player with a collaborative solutions-driven mindset.
Proficient to advanced Microsoft Excel and reporting skills.
Excellent written and verbal communication abilities.
The Inland First Mile Agent plays a key role in ensuring the smooth reliable and efficient movement of goods by rail supporting South Africas logistics and supply chain network. This role is crucial to reducing port congestion minimizing road dependency and enhancing the intermodal transport system in line with Maersks long-term logistics strategy.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
