Administrative Service Manager (ASM)

Duties/responsibilities for this position include but are not limited to:

• Serve as the primary Program Manager for Mental Health First Aid Program in rural public health regions Metro Health Departments and community-based organizations in TN
• Conduct trainings as a certified Mental Health First Aid Instructor for Health Department staff and community partners traveling statewide as needed
• Provide mentorship and support to TDHs MHFA instructors in assigned regions
• Develop grant-related progress reports annual reports or workplans as appropriate and as requested by supervisor or team lead; provide grant and budget input and support as requested
• Assist with maintaining databases and spreadsheets ensuring data quality. Create or generate status reports for team/supervisor as requested
• Create professional written communications and visualizations such as infographics and one-pagers ensuring content aligns with established guidelines and best practices
• Prepare and provide mental health-related oral presentations for professional audiences ensuring content aligns with established best practices and frameworks
• Proactively identify areas for program and process improvement and develop innovative solutions for identified issues
• Attend and lead meetings for MHFA instructors MHFA vendor public health staff and community partners
• Conduct outreach in the community to recruit and train target populations such as first responders educators and other healthcare professionals
• Serve as liaison for mental health-related workgroups and collaborations
• Assist with ad hoc mental health initiatives and requests as directed by supervisor

Desired Knowledge Skills and Abilities:

• Knowledge of mental health topics and passion for promoting mental wellbeing required
• Advanced experience with MS Office Suite (Word Excel PowerPoint)
• Current Mental Health First Aid Instructor certification preferred
• Strong organizational skills and attention to detail
• Excellent written communication and business grammar skills required
• REDCap experience preferred but not required
• Ability to work effectively independently and as part of a team
• Conflict management
• Ability to handle important matters while maintaining confidentiality
• Proficiency with building updating and maintaining spreadsheets presentation software and working efficiently in multiple databases
• Utilize effective time management in conjunction with communication to create realistic expectations for others
• Grant or contract management experience preferre