Business Development Coordinator (Contract)
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Why Charlie Health
Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.
About the Role
The Business Development Coordinator (BDC) supports Charlie Healths Partnerships team by ensuring that new referrals are accurately captured organized and routed to the right team members for follow-up.
Youll play a critical role in maintaining the accuracy and efficiency of our internal systems helping ensure that every client seeking care can be connected to the right treatment pathway without delay.
This role is ideal for someone who is highly organized detail-oriented and motivated by operational excellence. Youll work closely with internal stakeholders to maintain data quality streamline workflows and support the broader goal of expanding access to life-saving mental health care.
This is a contractor role reporting to the Sr. Director of Partnerships.
Were a team of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way apply today.
Responsibilities
- Review and process referral information daily to ensure accuracy and completeness.
- Maintain up-to-date and organized referral and provider data in internal systems.
- Create and update account and contact records to reflect new or changing provider relationships.
- Collaborate cross-functionally with Partnerships Outreach and Admissions teams to ensure timely referral routing and follow-up.
- Identify and correct data discrepancies to improve operational accuracy and reporting reliability.
- Support process improvement initiatives that enhance referral management efficiency.
- Uphold Charlie Healths standards for data integrity confidentiality and compliance.
Requirements
- 12 years of experience in an operations administrative or data-entry-focused role (healthcare experience a plus).
- Exceptional attention to detail and accuracy in managing data.
- Excellent organizational and time-management skills with the ability to manage high-volume workflows.
- Proficiency with CRM platforms (Salesforce experience preferred) and comfort working with digital tools and databases.
- Strong written and verbal communication skills and a collaborative working style.
- Ability to work independently prioritize multiple tasks and meet deadlines.
- Passion for Charlie Healths mission to expand access to high-quality mental health care.
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & dont give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.
Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.
At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.
By submitting your application you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help reply HELP.
Required Experience:
IC
Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
About Company
Charlie Health's virtual treatment programs create long-term healing and connection for teens and adults struggling with their mental health.
