Senior Business Analyst

Accident Compensation Corporation New Zealand

Job Location:

Wellington - New Zealand

Monthly Salary: $ 101287 - 142993

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

About us Mō mātou

ACC exists to support people -we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident.

You can find more about ACC and the work we dohere.

About the role Mō te tūranga mahi

We have an opportunity to join the Levy Systems and Processes team as Senior Business Analyst on a permanent basis.

This is a Wellington based opportunity.

We are looking for an experienced skilled and detail-oriented Senior Business Analyst to play a key role in delivering some important exciting pieces of work across our Revenue Operations team. Youll work closely with the business to identify opportunities and use data analysis and insights to drive delivery. Youll build and maintain strong relationships with various teams and stakeholders across ACC so its important that you have strong interpersonal skills as well as the ability to communicate effectively with a diverse audience.

Working in Revenue Operations you will have first-hand contact with most of the activities that bridge the gap between business customers and the ACC Levy Invoicing experience.

The base salary range for this role is $101287 $142993 with appointment within the range depending on skills and experience and internal relativities.ACC also offers 9% superannuation on top of base salary.

About you Mōu

Were looking for:

A curious mind problem solving skills and a desire to learn.
The ability to engage and quickly establish and maintain strong working relationships with a wide range of stakeholders using your well-developed influencing skills.
Excellent communication and presentation skills as youll need to ensure our teams and stakeholders are on the journey and are kept informed on our progress.
An ability to coach and develop other Business Analysts.
An eagerness to achieve and deliver great results.
A solution focused confident and adaptable approach.
Able to create structure in ambiguous situations and comfortable adapting to changing priorities.
A solid understanding of Guidewires functionality is essential along with previous experience unpacking large complex issues followed by a recommendation paper on next steps.

Experience in Mailhouse processes:

Act as the first point of escalation for business units and mailhouse partners coordinating with internal teams (including Service Delivery) and external vendors to resolve issues efficiently.
Manage change requests by collaborating with business stakeholders (including Communications) to gather requirements documenting technical specifications creating and testing sample files and reviewing and approving final changes.
Maintain strong working relationships with external mailhouse vendors to ensure high service standards and effective collaboration.
Provide guidance and oversight to application administrators managing mailhouse portfolios.
Prepare detailed reports and analyse trends to support continuous improvement initiatives.
Demonstrate a comprehensive understanding of the end-to-end mailhouse process.

You can look forward to getting involved in some complex projects sometimes working with other BAs who will look to you for guidance. As a senior member of the team you will need to champion best practise and that will provide you with the opportunity to mentor others to achieve their full potential. This opportunity will also be beneficial to you as it will allow for the development and enhancement of your own leadership and analytical skills.

Working at ACC Mō ACC

At ACC we embrace the rich tapestry of Aotearoa New Zealands cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we encourage applications from individuals of all backgrounds ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

Employee networks to support our colleagues from diverse backgrounds.
The option to explore flexible working that suits your needs and ours.

How to apply Me pēhea te tuku tono

Applications close Monday 27 October 2025 and can only be accepted when submitted through our ACC Careers Website. Please ensure your application includes a CV and cover letter and clearly highlights the required skills and experience that are listed above. If you are an ACC employee please apply with your ACC employee profile. If youd like to discuss what this means for you please contact.If you encounter accessibility issues when submitting your application of if you would like further information on this role please contact .

Required Experience:

Senior IC

DescriptionAbout us Mō mātouACC exists to support people -we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident. You can find more about ACC and the work we dohere.About the role Mō te tūranga mahiWe have an opportunity to join the Levy Systems ...