Team Member-SIP

Pune - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Job responsibility	Responsible for identifyinganalysing and mitigating ckt impact due to repeat network faults. Coordinate across NOC field teams and planning for swift resolution Provide timely updates to internal stakeholders and clients on progress Analyse frequent faults and escalation trends to identify improvement plans Co-relate faults with geography and topology Maintain and update tracker of repeat faults with action status and ownership Candidates should possess good communication skills. Strong problem-solving and stakeholder coordination abilities.
Span of control:	TTL NOC

Key Customer	SA CCBURegion


	Necessary	Preferred
Skills	3 to 7 years of experience in Tx & core domain. Strong understanding of customer service and technical knowledge Tx network elements including SDH PTN GPON etc Excellent problem-solving leadership and communication skills. Hands on Experience of Report preparation & publishing Analytical skills Proficiency in MS excel Data analyses & Presentation	Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Innovative thinking for analysing customer issues and resolution.
Qualification	B.E./ (Telecom/Communication/Instrumental)
Overall Work Experience	Over 3 years of experience
Behavioural Attributes	Positive thinking Willingness to work in a competitive environment. Customer centric Team player Good listener

DescriptionJob responsibilityResponsible for identifyinganalysing and mitigating ckt impact due to repeat network faults.Coordinate across NOC field teams and planning for swift resolutionProvide timely updates to internal stakeholders and clients on progressAnalyse frequent faults and escalation tr...

Key Skills

Dhcp
Ethernet
Information Technology Sales
Customer Development
ITI

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About Company

Tata Teleservices

Transforming Businesses through Digitalization Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, ... View more

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