Peachtree Group is thrilled to introduce the BRAND NEW Home2 Suites by Hilton in Ashburn VA! Join us as we open the doors to a vibrant modern hotel designed to bring fresh energy exceptional service and true hospitality to the heart of Ashburn.
We are looking for a dedicated Front Office Supervisor to lead our guest services team and help shape unforgettable guest experiences. The Front Office Supervisor plays a key role in ensuring smooth and efficient front desk operations.
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Train direct the work of resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues complaints problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other departments especially housekeeping reservations etc.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Manager
Peachtree Group is thrilled to introduce the BRAND NEW Home2 Suites by Hilton in Ashburn VA! Join us as we open the doors to a vibrant modern hotel designed to bring fresh energy exceptional service and true hospitality to the heart of Ashburn.We are looking for a dedicated Front Office Supervisor t...
Peachtree Group is thrilled to introduce the BRAND NEW Home2 Suites by Hilton in Ashburn VA! Join us as we open the doors to a vibrant modern hotel designed to bring fresh energy exceptional service and true hospitality to the heart of Ashburn.
We are looking for a dedicated Front Office Supervisor to lead our guest services team and help shape unforgettable guest experiences. The Front Office Supervisor plays a key role in ensuring smooth and efficient front desk operations.
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Train direct the work of resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues complaints problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other departments especially housekeeping reservations etc.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Manager
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