Client Relationship Executive

Please note this position is based in London and this will be the contractual location of the successful candidate other locations cannot be considered.

Client Relationship Executive 12 Month Fixed Term Contract

We are looking for a dynamic and proactive Client Relationship Executive to join our Distribution team working within our insurance client channel. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about client engagement and operational excellence

A bit about the job:

The ideal candidate will have experience supporting client-facing teams and possess strong communication and organisational skills. Theyll be confident working independently and may currently be in an Operations Client Onboarding or Implementation role ready to step into a more client-facing position. Reporting to a Client Relationship Director the successful candidate will play a key role in supporting our internal client Aviva collaborating closely with teams across Distribution and building strong relationships throughout Aviva Investors and the wider Aviva group. This role will support the Insurance client relationship team in managing our partnership with Aviva while coordinating activity and providing support across our Insurance Wealth and Institutional channels globally. Responsibilities include leading the preparation of monthly service oversight reports producing passive breach and risk event reports managing AML and KYC requests performing cash reconciliations and assisting with meetings events and special projects. The role also involves supporting new team member onboarding managing procurement processes and contract renewals coordinating occasional travel and expenses and providing ad-hoc assistance to Executive Assistants as needed.

Skills and experience were looking for:

• A proactive and solutions-focused mindset with the ability to adapt quickly and take initiative

• Strong problem-solving skills with confidence to work independently and collaborate when needed

• Excellent planning prioritisation and time management skills with the ability to stay organised in a fast-paced environment

• Comfortable working with large volumes of information with a high standard of accuracy

• Ability to meet tight deadlines and maintain quality under pressure

What youll get for this role:

• Generous pension scheme - Aviva will contribute up to 14% depending on what you put in

• Eligibility for annual performance bonus

• Family friendly parental and carers leave

• Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days

• Up to 40% discount for Aviva products

• Aviva-funded Private Medical Benefitto help you get expert support when you need it

• Brilliant flexible benefits including electric cars

• Aviva Matching Share Plan and Save As You Earn scheme

• 21 volunteering hours per year

Aviva is for everyone:

Were inclusive and welcome everyone we want applications from all backgrounds and experiences. Excited but not sure you tick every box Even if you dont we would still encourage you to apply. We also consider all forms of flexible working including part time and job shares.

We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50% of their time in our offices every week - combining the benefits of flexibility with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.

Wed love it if you could submit your application online. If you require an alternative method of applying send an email to

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