Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation translation and staffing services. We support USCIS and other federal agencies with secure high-quality language solutions in more than 80 languages.
We are hiring a Training Coordinator to manage onboarding and compliance training for linguists project staff and support teams under our USCIS contract. This role is key to ensuring that every team member meets federal standards USCIS requirements and quality expectations.
Responsibilities
- Design and deliver training programs for interpreters translators and support staff.
- Develop USCIS-specific onboarding modules including ethics confidentiality trauma-informed care and federal compliance.
- Track and maintain training records for audits and COR reporting.
- Schedule annual refresher training and quality workshops.
- Partner with Recruitment to ensure new hires complete onboarding prior to deployment.
- Work with Quality Control to align training with SLA performance metrics.
- Stay current with industry standards (NCIHC ATA RID DHS/USCIS).
Qualifications
- Bachelors degree in Education Human Resources Linguistics or related field.
- 2 years of training or instructional design experience (government or linguistics sector preferred).
- Strong presentation facilitation and organizational skills.
- Familiarity with Learning Management Systems (LMS) and virtual training platforms.
- Knowledge of USCIS/DHS compliance standards a plus.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Paid training in USCIS-specific compliance and auditing requirements.
- Career growth opportunities in training leadership quality or HR.
How to Apply
Submit:
- Resume / CV highlighting training and instructional design experience.
- Examples of training programs or courses developed.
- Availability to start.
Apply at:
Subject line: Training Coordinator Application USCIS Contract
Compensation: $19.00 - $23.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh North Carolina providing innovative and quality-driven solutions in Staffing Language Services Consulting Janitorial and Employment Placement. As an ISO 9001 and ISO 17100 certified firm we serve government healthcare education and corporate clients with excellence efficiency and cultural competence. Our mission is to deliver tailored services that empower individuals strengthen organizations and create lasting impact in the communities we serve.
Required Experience:
IC
Replies within 24 hoursBenefits:Flexible scheduleOpportunity for advancementTraining & developmentAbout UsGlobal Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation translation and staffing services. We support US...
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation translation and staffing services. We support USCIS and other federal agencies with secure high-quality language solutions in more than 80 languages.
We are hiring a Training Coordinator to manage onboarding and compliance training for linguists project staff and support teams under our USCIS contract. This role is key to ensuring that every team member meets federal standards USCIS requirements and quality expectations.
Responsibilities
- Design and deliver training programs for interpreters translators and support staff.
- Develop USCIS-specific onboarding modules including ethics confidentiality trauma-informed care and federal compliance.
- Track and maintain training records for audits and COR reporting.
- Schedule annual refresher training and quality workshops.
- Partner with Recruitment to ensure new hires complete onboarding prior to deployment.
- Work with Quality Control to align training with SLA performance metrics.
- Stay current with industry standards (NCIHC ATA RID DHS/USCIS).
Qualifications
- Bachelors degree in Education Human Resources Linguistics or related field.
- 2 years of training or instructional design experience (government or linguistics sector preferred).
- Strong presentation facilitation and organizational skills.
- Familiarity with Learning Management Systems (LMS) and virtual training platforms.
- Knowledge of USCIS/DHS compliance standards a plus.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Paid training in USCIS-specific compliance and auditing requirements.
- Career growth opportunities in training leadership quality or HR.
How to Apply
Submit:
- Resume / CV highlighting training and instructional design experience.
- Examples of training programs or courses developed.
- Availability to start.
Apply at:
Subject line: Training Coordinator Application USCIS Contract
Compensation: $19.00 - $23.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh North Carolina providing innovative and quality-driven solutions in Staffing Language Services Consulting Janitorial and Employment Placement. As an ISO 9001 and ISO 17100 certified firm we serve government healthcare education and corporate clients with excellence efficiency and cultural competence. Our mission is to deliver tailored services that empower individuals strengthen organizations and create lasting impact in the communities we serve.
Required Experience:
IC
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