Research Specialist Bilingual (Remote)

Title: Bilingual Research Specialist (Remote)

Department: Production

Reporting to: Exception Manager

Compensation: $66K - 75K

Location: Remote - USA

Who We Are:

World Education Services (WES) is a non-profit social enterprise that supports the educational economic and social inclusion of immigrants refugees and international students. For 50 years WES has set the standard for international academic credential evaluation supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy designing programs and providing philanthropic funding we partner with a diverse set of organizations leaders and networks to uplift individuals and drive systems change. Together with its partners WES enables people to learn work and thrive in new places. For more information about WES please visit our website at .

About The Opportunity:

WES is looking for a remote Bilingual Research Specialist to join our Exception Specialist Team. This role will support and assist the team by conducting in-depth research on educational systems credentialing practices and relevant criteria for various countries to inform evaluation processes. The ideal candidate will have a strong research and analytical skills excellent communication abilities a natural curiosity to explore and discover new information and a keen attention to detail. Language skills in Spanish (Mandatory) and French (Preferred). Advanced proficiency in English is also required.

This is a remote position with work hours from Monday to Friday 9AM- 5PM Eastern Standard Time. All training will be provided.

What Youll Do:

• Conduct in-depth research on educational systems credentialing practices and relevant criteria for various countries to inform evaluation processes.
• Quickly assess potential risks by determining when further investigation is warranted and when to employ alternative methods.
• Assist in reviewing cases that require specialized knowledge and country-specific expertise ensuring accurate and timely evaluations.
• Provide the Exception Specialist Team with informed guidance and recommendations based on research findings helping to address unique and complex cases.
• Clearly and effectively communicate findings through both written and verbal communication.
• Prepare clear and comprehensive documentation of research findings and case assessments to support decision-making processes.
• Other duties as assigned

Your Experience:

• Bachelors Degree or equivalent related work
• Mandatory language skills in Spanish French is preferred. Advanced proficiency in English is required.
• Genuine interest in international education and credential evaluation.
• Proven experience in research data analysis or credential evaluation particularly in an international context.
• Strong analytical and problem- solving skills with the ability to synthesize complex information and provide actionable insights.
• Excellent written and verbal communication skills with the ability to present complex information in a clear structured and professional manner.
• Ability to work independently on multiple tasks and allocate time efficiently in fast paced high-volume environment.
• Strong organizational skills including the ability to prioritize and manage multiple projects meet deadlines and contribute to a team-oriented environment
• Ability to collaborate effectively in a remote setting demonstrating strong communication and engagement with team members.
• Reliable internet connection.

What We Offer:

Joining our team at WES means embarking on a purpose-driven career with a global impact where you contribute daily to making a tangible difference in the lives of people worldwide. Youll thrive in an employee-centric environment with access to learning opportunities pathways for personal and professional development and recognition of your achievements. Our inclusive mission-driven culture values employees and focuses on investing in our people through our culture people framework and programming while offering the flexibility of remote work options.

• Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
• Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation comprehensive benefits and tangible rewards to celebrate your contributions.
• Professional Growth and Development: We are committed to nurturing growth within our team recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation embraces new approaches and leverages transformation to implement and drive impactful change.
• Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve and we take pride in it. We are committed to fostering a workplace where everyone feels valued respected and included. Experience the power of connection by participating in a range of activities including employee-led resource groups town halls collaborative team events meaningful volunteer opportunities and initiatives that promote equity celebrate diversity and cultivate a strong sense of belonging within our organization.

Our Values:

• • Opportunity - We open doors so people can build better futures.
  • Inclusion - We become stronger more creative and more resilient when we embrace diversity.
  • Equity - We uphold fairness and justice in our work and actions.
  • Enterprising - We are resourceful inventive and driven.
  • Expertise - We challenge ourselves to be the best at what we do.

Inclusive Recruitment Process:

We welcome all applicants irrespective of their experience perfectly fitting the job description as we value diverse and innovative viewpoints. At our organization individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued respected and supported and welcome members of all backgrounds and perspectives to apply.

Our Commitment:

At World Education Services were committed to fostering an inclusive workplace that reflects the rich tapestry of our communities both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals regardless of race color religion sex national origin age disability sexual orientation gender identity or expression veteran status or genetics. This commitment extends to every aspect of employment from recruitment and hiring to promotions training and benefits. We comply with all applicable federal state and local anti-discrimination laws. For us diversity goes beyond compliance its about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.

If you encounter challenges accessing or using our career site due to a disability you may request reasonable accommodation by contacting us via email at. Our Talent Acquisition team is dedicated to supporting qualified candidates by providing solutions that can meet their needs.

Please be advised that this email address is intended to receive and respond to inquiries concerning the accessibility of the online application system and requests for assistance and accommodation during any part of the recruitment process. Résumés or applications sent to this email address will not be reviewed.

For more information about WES please visit our website at.

Required Experience:

IC