DeploymentClient Delivery Manager

Burlington, CO - USA

Monthly Salary: Not Disclosed

Posted on: 18-10-2025

Vacancies: 1 Vacancy

Job Summary

Location: Remote / Hybrid / Must be located in Boston/Burlington MA area.
Team: Deployment & Implementation
Our client believes student success is everyones business. Their platform connects students universities and campus resources in one unified digital experiencebecause when students are engaged they stay.
Were looking for a Deployment Manager to lead their team of five deployment specialists who onboard universities onto our platform. This isnt a technical rolebut it is a highly organized people-centered one. Youll orchestrate multiple moving pieces keep everyone (including customers) on track and ensure every implementation runs smoothly from kickoff to launch.

What Youll Do

Lead coach and develop a team of five Deployment Specialists responsible for university onboarding.
Oversee multiple concurrent deployment projects ensuring deadlines deliverables and quality standards are consistently met.
Act as the point person for internal stakeholders helping to prioritize resources and remove roadblocks.
Collaborate cross-functionally with Product Customer Success and Sales to ensure a seamless client experience.
Track project progress and metrics using data to improve efficiency and consistency.
Standardize best practices refine processes and drive continuous improvement across the deployment function.
Build trusted relationships with university partners and ensure their onboarding experience sets them up for long-term success.

What You Bring

5 years of experience in project or program management preferably in SaaS EdTech or higher education.
2 years of people management experience with a knack for mentoring and motivating teams.
Strong organizational and communication skillsyoure the person who keeps everyone calm informed and on schedule.
Proven ability to manage complex multi-stakeholder projects with grace and accountability.
Comfort working in a fast-paced evolving environment where no two days look quite the same.
(Bonus) Familiarity with the higher ed landscape or experience working with universities.

Salary is 110k-120

Required Experience:

Manager

Location: Remote / Hybrid / Must be located in Boston/Burlington MA area.Team: Deployment & ImplementationOur client believes student success is everyones business. Their platform connects students universities and campus resources in one unified digital experiencebecause when students are engaged t...

What Youll Do

Lead coach and develop a team of five Deployment Specialists responsible for university onboarding.
Oversee multiple concurrent deployment projects ensuring deadlines deliverables and quality standards are consistently met.
Act as the point person for internal stakeholders helping to prioritize resources and remove roadblocks.
Collaborate cross-functionally with Product Customer Success and Sales to ensure a seamless client experience.
Track project progress and metrics using data to improve efficiency and consistency.
Standardize best practices refine processes and drive continuous improvement across the deployment function.
Build trusted relationships with university partners and ensure their onboarding experience sets them up for long-term success.

What You Bring

5 years of experience in project or program management preferably in SaaS EdTech or higher education.
2 years of people management experience with a knack for mentoring and motivating teams.
Strong organizational and communication skillsyoure the person who keeps everyone calm informed and on schedule.
Proven ability to manage complex multi-stakeholder projects with grace and accountability.
Comfort working in a fast-paced evolving environment where no two days look quite the same.
(Bonus) Familiarity with the higher ed landscape or experience working with universities.