Executive Meeting Manager
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
27 days ago
Vacancies:
1 Vacancy
Job Summary
Executive Meeting Manager (EMM)
The Executive Meeting Manager is responsible for managing and servicing Wedding Room Group Blocks local catering events and other group blocks of 10 rooms or fewer. This role is ideal for a detail-oriented customer-focused professional who thrives in a fast-paced guest-centered environment.
The EMM serves as the main point of contact from inquiry through event execution ensuring a seamless experience for both internal and external clients. Success in this role comes from your ability to anticipate client needs manage details efficiently and deliver the refined level of service that defines the Sofitel brand.
What Youll Be Doing
Client Relationship Management
- Serve as the primary sales contact for all Wedding Group Room Blocks
- Serve as the primary contact for all local catering events and small room blocks (10 rooms and under).
- Build and maintain strong relationships with local clients and repeat partners.
- Conduct site inspections tastings and planning meetings to ensure all client expectations are met.
- Respond promptly to inquiries and prepare detailed proposals and contracts.
Event Coordination and Execution
- Plan and manage all aspects of small meetings events and social functions from setup to billing.
- Work collaboratively with Banquets Culinary Front Office and Operations to ensure flawless execution.
- Manage event details including menus AV needs room setup and guest room logistics.
- Monitor event progress on the day of execution and ensure timely communication of changes or requests.
Sales & Revenue Management
- Achieve or exceed assigned revenue targets for catering and small group room segments.
- Maximize revenue opportunities through creative upselling and menu enhancements.
- Prepare accurate event orders BEOs and group resumes in a timely manner.
- Ensure all billing and post-event follow-up are handled promptly and accurately.
Collaboration & Brand Excellence
- Represent Sofitel Philadelphias standards of luxury elegance and personalized service in every interaction.
- Partner closely with the Sales Banquets and Revenue Management teams to drive local business growth.
- Contribute to departmental meetings and special projects to support continuous improvement.
Qualifications :
Qualifications
- Minimum 2 years experience in catering conference services or event management (hospitality experience preferred).
- Strong organizational communication and negotiation skills.
- Proven ability to handle multiple events simultaneously while maintaining exceptional attention to detail.
- Proficiency in Opera Delphi or similar event management software preferred.
- High level of professionalism and commitment to luxury service standards.
Additional Information :
Whats in it for You
- Employee benefit card offering discounted rates worldwide with Accor.
- Learning and development opportunities through Accor Academies.
- Career advancement within Sofitel and across Accors global network.
- Ability to make a meaningful impact through our Planet 21 sustainability and community initiatives.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- FileMaker
- Computer Operation
- Lean Management
- Management Experience
- Upselling
- UCC Law
- Project Management
- Microsoft Project
- Sales Management
- Customer relationship management
- Product Development
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
