Copy of Senior Manager Instructional Design and Compliance

Primary Function of Position:

The Senior Manager of Compliance Training and Instructional Design reports to the Enterprise Global Learning and Development team. This position leads the design development and maintenance of enterprise essential training for leaders and employees including corporate compliance training. Corporate compliance training is a shared service dedicated to ensuring all employeesacross functions and geographiesare trained current and aligned on important compliance and regulatory expectations as a global medical device manufacturer.  

As a Senior Manager of Compliance Training and Instructional Design you will lead a shared team of instructional design and learning professionals who work closely with cross-functional departments to design develop and maintain training that align with Intuitives business priorities and regulatory expectations. Your leadership will be instrumental in helping to foster a culture of compliance and learning excellence within the organization.

You will be responsible for the design development implementation and management of comprehensive compliance training programs aimed at enhancing the skills knowledge and competency of our employees. You will work cross-functionally with Compliance Regulatory Affairs HR and business unit leaders to identify training needs establish instructional design standards and deliver engaging effective learning experiences. This role will also partner with functional learning teams and centralized Learning Management System administers for coordination deployment and administration of required trainings. The role will be located in our Sunnyvale office with a set schedule of three days per week in the office. 

Essential Job Duties

Training Strategy & Development

• Lead the design and implementation of a global compliance training strategy aligned with FDA ISO 13485 EU MDR and other relevant regulations.
• Develop and maintain a comprehensive compliance training curriculum for all employees including onboarding annual refreshers and role-specific modules.
• Promote a culture of learning accountability and training compliance across the organization.
• Establish and enforce instructional design standards and best practices across the enterprise.

Stakeholder Engagement & Needs Assessment

• Partner with key stakeholders across Compliance Legal Quality HR and business units to assess training needs and regulatory requirements.
• Serve as a trusted advisor to senior leaders on compliance training strategy and effectiveness.
• Facilitate regular reviews with stakeholders to ensure training remains relevant timely and impactful.

Instructional Design & Content Development

• Oversee the creation of engaging learner-centered content using adult learning principles and instructional design models (e.g. ADDIE SAM).
• Manage the development of eLearning instructor-led training microlearning and performance support tools.
• Ensure content is accessible inclusive and aligned with global learning standards.

Program Management & Governance

• Establish an annual compliance training cadence maintaining a global training calendar and ensure timely delivery and tracking of mandatory training.
• Collaborate with LMS administrators to manage course deployment reporting and compliance dashboards.
• Help establish and implement learning evaluation methods and standards appropriate to the learning objectives and outcomes.
• Monitor training effectiveness through metrics feedback and audits; drive continuous improvement.

Team Leadership

• Lead and mentor a team of instructional designers and training specialists.
• Regularly define and assign stretch goals for the team and individuals driving for ever-increasing standards performance results and team competencies.
• Set and hold individuals and teams accountable for achieving very high standards of competencies and overall performance.

Qualifications :

Required Skills and Experience

• 710 years of experience in learning instructional design with significant eLearning development experience.
• A minimum of 4 years in a leadership role overseeing Instructional Design teams including responsibility for coaching performance management and project delivery.
• 3-5 years of experience managing corporate compliance training preferably in the medical device pharmaceutical or life sciences industry.
• Experience working in a global matrixed organization.
• Proven success in global stakeholder engagement and cross-functional collaboration.
• Experience developing training aligned with FDA ISO and global regulatory standards.
• Strong project management and communication skills.
• Expertise in adult learning theory instructional design methodologies and eLearning tools (e.g. Articulate Captivate Veeva Vault).
• Ability to translate complex regulatory content into engaging learner-friendly experiences.

Required Education and Training

• Bachelors degree in Training and Education or related field.

Preferred Skills and Experience  

• Advanced degree or certifications (e.g. RAC CCEP CPTD) preferred.
• Familiarity with clinical manufacturing and commercial compliance topics.
• High attention to detail strategic mindset and a passion for learning and development.

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time