Dispatcher

Ridgeland, SC - USA

Monthly Salary: Not Disclosed

Posted on: 18-10-2025

Vacancies: 1 Vacancy

Job Summary

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!

Modivcare is looking for an experienced Dispatcher to join our team. As a Dispatcher you will be responsible for supporting our Transportation Providers by answering inquiries resolving concerns and ensuring a high level of customer service. This entry-level role is essential to creating positive experiences for both internal and external stakeholders.

This role

Assists Transportation Providers with questions and concerns related to transportation services.
Supports scheduling modifying and canceling reservations as requested.
Documents the details of complaints incidents or concerns and escalates them as needed.
Refers unresolved grievances to appropriate departments for follow-up and resolution.
Provides support for trip corrections mileage/cost adjustments cancellations and retroactive trip documentation following company policies and procedures.
Ensures accurate trip data entry and documentation of all provider interactions.
Answers incoming calls on the Transportation Provider call line and delivers exceptional service.
Participates in required meetings and may contribute to additional projects or tasks as assigned.

We are interested in speaking with individuals with the following

High School Diploma or General Education Degree (GED) required.
Zero (0) plus years of relevant experience or an equivalent combination of education and/or experience.
Strong verbal and written communication skills with a friendly and customer-focused demeanor.
Excellent active listening skills to accurately understand and address customer needs.
Proficiency with basic computer tools including Microsoft Word Excel and Outlook.
Ability to work both independently and collaboratively as part of a team.
Maintains composure and professionalism under pressure while handling customer inquiries.
Comfortable managing high call volumes with politeness and courtesy.
Demonstrates attention to detail and organizational skills to manage customer information accurately.
Positive and enthusiastic attitude with a passion for delivering excellent service.
Willingness to learn and adopt new technologies and processes quickly.
Ability to understand and follow detailed instructions and accurately type information.

Salary: $17.50/hr

Modivcares positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role the number of roles and the number of applications received. We encourage our prospective candidatesto submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities andencourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical Dental and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail hotel food restaurants car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race color religion sex sexual orientation national origin age handicap or disability or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance please reach out to us at

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!Modivcare is looking for an experienced Dispatcher to join our team. As a Dispatcher you will be responsible for supporting our Transp...

Are you passionate about making a difference in peoples lives Do you enjoy working in a service-oriented industry If so this opportunity may be the right fit for you!

This role

Assists Transportation Providers with questions and concerns related to transportation services.
Supports scheduling modifying and canceling reservations as requested.
Documents the details of complaints incidents or concerns and escalates them as needed.
Refers unresolved grievances to appropriate departments for follow-up and resolution.
Provides support for trip corrections mileage/cost adjustments cancellations and retroactive trip documentation following company policies and procedures.
Ensures accurate trip data entry and documentation of all provider interactions.
Answers incoming calls on the Transportation Provider call line and delivers exceptional service.
Participates in required meetings and may contribute to additional projects or tasks as assigned.

We are interested in speaking with individuals with the following

High School Diploma or General Education Degree (GED) required.
Zero (0) plus years of relevant experience or an equivalent combination of education and/or experience.
Strong verbal and written communication skills with a friendly and customer-focused demeanor.
Excellent active listening skills to accurately understand and address customer needs.
Proficiency with basic computer tools including Microsoft Word Excel and Outlook.
Ability to work both independently and collaboratively as part of a team.
Maintains composure and professionalism under pressure while handling customer inquiries.
Comfortable managing high call volumes with politeness and courtesy.
Demonstrates attention to detail and organizational skills to manage customer information accurately.
Positive and enthusiastic attitude with a passion for delivering excellent service.
Willingness to learn and adopt new technologies and processes quickly.
Ability to understand and follow detailed instructions and accurately type information.

Salary: $17.50/hr

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical Dental and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail hotel food restaurants car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race color religion sex sexual orientation national origin age handicap or disability or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance please reach out to us at

Key Skills

Typing
Data Entry
Customer Service
AS400
Transportation Management Systems
Computer Skills
Paratransit
Microsoft Outlook
Computer Literacy
Dispatching
Logistics
Phone Etiquette

Apply Now

About Company

Modivcare

We bring quality patient transportation, meal delivery, remote patient monitoring, and personal in-home care to homes all across America at Modivcare.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click