Content Video Editor & Platform Admin

Jakarta - Indonesia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Weshine is hiring for our client (Myecho) based in Australia for a digital remote role. Myecho is a professional social media platform for allied health professionals and students. It helps them connect share knowledge and grow professionally through short videos and community discussions in a secure verified space.

Based in Australia Myecho aims to expand to Southeast Asia America and Europe to support over 16 million allied health professionals worldwide.

Job Description

Our client are seeking a highly organised tech-savvy individual with strong communication and video editing skills to join Myecho Operations Team.

This hybrid role combines platform administration and content production supporting both user operations and the Myecho content creation team.

You will:

Monitor and manage the Myecho support inbox and user messaging system.
Moderate user content to ensure compliance with Myechos Terms of Use and community standards.
Assist in removing inappropriate content and banning users who violate policies.
Edit and produce short-form educational videos (e.g. for Myecho platform tutorial posts trailers and learning previews) following creative guidance from our Myecho Content Team.

Key Responsibilities

A. Platform Administration & User Support (40%)

Monitor the support email and in-app message centre daily; respond to or escalate user issues (e.g. login verification content upload).
Review user verification requests and assist with credential validation (AHPRA/student ID/other professional documents- please note this module is not currently in place).
Perform routine content moderation:
- Remove or flag posts that breach Myechos community rules (e.g. unprofessional discriminatory or promotional content).
- Identify and report users for suspension or banning based on violation severity.
Record and classify user feedback and issues to assist the product development team.
Contribute to developing FAQs and auto-reply templates to improve response efficiency.

B. Content Management & Video Editing (60%)

Edit short-form videos using CapCut Descript or similar tools (vertical 9:16/horizontal 16:9 format preferred for Myecho).
Add subtitles visual highlights and intro/outro elements aligned with Myecho brand guidelines.
Create short preview clips or trailers from long-form educational content for posting on Myecho or external platforms.
Collaborate with the Content Team to enhance videos with Myechos tone and style (e.g. educational yet engaging professional yet relatable).
Maintain an organized content library of creator submissions edited videos thumbnails and metadata tags.

Assist in uploading tagging and scheduling content for publication across the Explore Q&A and Library tabs.

Required Skills & Qualifications

Technical Skills

Proficiency in video editing software such as CapCut Descript Canva or Adobe Premiere Rush.
Familiarity with subtitle generation aspect ratio formatting (especially 9:16) and social-media content optimization.
Comfortable using team communication tool (Microsoft team)
Knowledge of screen recording tools and the use of iOS/Android simulator for creating tutorials for Myecho platform
Advanced understanding of AI-assisted editing tools is an advantage.

Administrative & Communication Skills

Strong written and verbal English communication.
Excellent organizational skills with the ability to handle multiple tasks across time zones.
Experience in online moderation community management or customer support preferred.
Attention to detail particularly regarding user verification and policy enforcement.

Preferred Background

Experience working in a social-media platform education technology or digital-health content environment.
Familiarity with healthcare or allied-health concepts (bonus not mandatory).
Prior remote-work experience in an international or multicultural setting.

Please include a link to your portfolio at least two sample videos youve edited in your CV.

Only shortlisted candidates will be contacted for the next step.