Metro Line Outreach Specialist VI Weekend (5299)

JR 5299
Outreach Case Manager VI
Los Angeles CA 90004
Salary: $24.78 - $30.20 per hour and$2.41/hr weekend pay differential
Pay Frequency:24 Pay Periods Per Year
Full Time Sunday Monday Friday Saturday and Sunday 7:00am to 3:30pm
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Metro Line Outreach Service team as the Outreach Case Manager at the Union Station location.

ABOUT PATH
Since its foundation in 1984 PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.

ABOUT OUR TEAM
We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability implementing evidenced-based practices to promote improved wellbeing beyond housing alone.

ABOUT THE JOB
As part of the Outreach Services team the Outreach Case Manager will participate in daily street outreach to people experiencing homelessness within the Metro transit system in the Metro Los Angeles region. Using the PATH Street Outreach Integrated Care approach the Outreach Case Manager will provide outreach and engagement services to conduct interventions to quickly assess and link clients to long-term housing health mental health and other supportive services. The Outreach Case Manager may attend community meetings and develop relationships with local businesses organizations and service providers. Case Manager will refer clients for necessary services and offer transportation assistance.

Position Responsibilities include:

• Conduct daily street outreach to develop relationships and build rapport with clients to assist them with finding a home.
• Respond within specific contract timeframes to requests for street outreach services and send follow-up information to the requestor and supervisor.
• Conduct VI-SPDAT (Vulnerability Index- Service Prioritization Decisions Assistance Tool) on all new clients to identify and connect them with proper intervention and services; document results complete match initiation form and submit all paperwork to CES coordinator.
• Collaborate with clients and the street outreach team to develop an Individualized Service Plan (ISP) for each client that addresses short- and long-term goals.
• Provide street-based case management services that connect clients to long-term supportive services and help improve their quality of life: Meet with established clients on a regular basis to review evaluate and support goal completion. Assist with gathering necessary documentation such as birth certificates or social security cards. Provide employment assistance housing referrals and health related referrals as appropriate. Assist clients with establishing personal benefits such as GR SSI TANF and Veterans Pension. Assist with housing navigation and applications for supportive and subsidized housing. Provide advocacy for clients with prospective landlords. Provide ongoing information referrals linkages and advocacy for all other identified needs.
• Collaborate with community substance abuse and mental health providers to ensure seamless referral services.
• Build relationships with prospective landlords and identify appropriate permanent housing options.
• Work with local law enforcement and interim service providers to ensure a smooth transition from street living to interim housing.
• Creatively use and develop community resources to broker and link clients to services. Provide a high-quality customer service environment for all clients.

WHAT YOU BRING
Were looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data identifying trends patterns and insights to inform decision-making. Ability to consistently produce high-quality work ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others seeking out and building positive working relationships with colleagues participants and stakeholders. Work effectively with others contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations identify key issues consider alternatives and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards demonstrating honesty integrity and a commitment to doing the right thing in all situations while maintaining professional boundaries.

MINIMUM QUALIFICATIONS

• Two (2) years of experience in outreach case management or a related field.

GENERAL STAFF REQUIREMENTS
Regardless of qualifications candidates must:

• Ability to obtain CPR/First Aid certification paid for by the Company.
• Ability to work Flexible hours which may include evenings or weekends.
• Employment Eligibility Verification.
• Perform all work in CA.
• Successful completion of background screening (which may include an LAX clearance Veterans Affairs Clearance Sheriff Clearance or another clearance for specific contracts) and drug test.
• Updated Tuberculosis Test.

DRIVING REQUIREMENTS
Driving is an essential function of this meet the employment requirements for this role all candidates must:

• Have reliable transportation
• A valid drivers license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATHs insurance coverage

Required Experience:

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