HVACR Account Manager

Rock Hill, SC - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Key Responsibilities:

Serve as the primary point of contact for assigned customers maintaining strong relationships and ensuring exceptional service.
Provide data-driven reporting on service levels equipment lifecycle and performance metrics including recommendations for equipment replacement or upgrades.
Collaborate across departments to develop client-focused solutions that align with customer SLAs DOC revenue targets and field technician capabilities.
Forecast and track key account metrics including revenue performance quarterly results and annual forecasts.
Identify opportunities to grow business within existing accounts through strong relationship management and consultative selling.
Work cross-functionally with operations service and administrative teams to ensure account satisfaction and continuous improvement.

Qualifications:

High school diploma or equivalent required; college degree preferred.
Proven experience as an Account Manager Key Account Manager or Sales Account Manager preferably within the HVAC industry.
Background in HVAC service management or technical roles strongly preferred.
Advanced proficiency in Microsoft Office especially Excel and PowerPoint.
Strong communication negotiation and presentation skills.
Excellent organizational abilities with a track record of managing multiple priorities effectively.
Demonstrated ability to build trust and influence at all levels of an organization.

What We Offer:

Competitive compensation package
Comprehensive benefits
Growth opportunities within a nationwide organization
A collaborative and customer-focused work environment

DOC Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability veteran status or any other characteristic protected by applicable law.

Required Experience:

Manager

Full-timeDescriptionKey Responsibilities:Serve as the primary point of contact for assigned customers maintaining strong relationships and ensuring exceptional service.Provide data-driven reporting on service levels equipment lifecycle and performance metrics including recommendations for equipment ...

Full-time

Description

Key Responsibilities:

Serve as the primary point of contact for assigned customers maintaining strong relationships and ensuring exceptional service.
Provide data-driven reporting on service levels equipment lifecycle and performance metrics including recommendations for equipment replacement or upgrades.
Collaborate across departments to develop client-focused solutions that align with customer SLAs DOC revenue targets and field technician capabilities.
Forecast and track key account metrics including revenue performance quarterly results and annual forecasts.
Identify opportunities to grow business within existing accounts through strong relationship management and consultative selling.
Work cross-functionally with operations service and administrative teams to ensure account satisfaction and continuous improvement.

Qualifications:

High school diploma or equivalent required; college degree preferred.
Proven experience as an Account Manager Key Account Manager or Sales Account Manager preferably within the HVAC industry.
Background in HVAC service management or technical roles strongly preferred.
Advanced proficiency in Microsoft Office especially Excel and PowerPoint.
Strong communication negotiation and presentation skills.
Excellent organizational abilities with a track record of managing multiple priorities effectively.
Demonstrated ability to build trust and influence at all levels of an organization.