Revenue Operations Analyst Poland

Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world. The companys people products and services transform how schools connect and engage with their community recruit students and staff and fundraise; while managing the complex requirements around data privacy accessibility hosting and security. Finalsite products and services include award-winning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting. Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the U.S. as well as Europe South America and Asia. For more information please visit .

Vision

To build innovative solutions that elevate school engagement

Summary of Responsibility

The Revenue Operations Analyst at Finalsite supports our field sales and renewals team in the K12 market. This role will support the full revenue lifecycle from deal desk and contract management through opportunity processing and data accuracy in Salesforce ensuring operational excellence and data integrity across the business.

This position plays a critical cross-functional role partnering with Sales Finance Legal and Customer Success teams. The ideal candidate thrives on details process improvement and enabling scalable growth through disciplined operations. This role is responsible for providing front-line sales support managing complex deal workflows and ensuring accurate and efficient order processing from quote to cash. This role is a key operations partner to our sales team enabling fast compliant and customer-focused deal execution.

Location

Hybrid / Remote - Anywhere within Krakow Poland. B2B option for this role.

Finalsite is a global company and to enable strong collaboration we have established common core working hours. Candidates should be comfortable working from 11:00-20:00 CEST with core working hours being 16:00-18:00 CEST

Key Responsibilities:

Deal Desk & Contract Management

• Review validate and process sales opportunities quotes and orders within Salesforce.

• Partner with Sales Client Success Finance and Legal on contract reviews approvals and exceptions to ensure alignment with pricing and policy.

• Maintain documentation of deal approvals special terms and renewal structures for auditability and consistency.

• Support renewal and upsell workflows ensuring data accuracy and timely contract execution.

Salesforce & Data Operations

• Own data accuracy and hygiene for accounts opportunities and contracts in Salesforce.

• Ensure timely and correct opportunity stage progression close dates and revenue categorization.

• Partner with Finance and RevOps leadership to reconcile Salesforce data with financial systems.

• Generate and maintain dashboards and reports for pipeline bookings and forecast visibility.

Cross-Functional Collaboration

• Serve as the operational bridge between Sales Finance Customer Success and Legal.

• Support process improvements and automation initiatives in Salesforce and connected systems.

• Provide guidance to Sales on quoting tools opportunity management best practices and data policies.

• Assist with end-of-quarter readiness activities ensuring all deals are clean and compliant.

Operational Excellence & Continuous Improvement

• Identify process bottlenecks and recommend solutions for efficiency and scalability.

• Maintain and update standard operating procedures related to deal processing and revenue operations.

Qualifications and Skills

• 23 years of experience in sales operations deal desk order management or similar function

• Strong working knowledge of quoting pricing and sales workflows

• Excellent customer service orientation and communication skills (written and verbal)

• Demonstrated ability to manage a high volume of tasks with accuracy and attention to detail

• Intermediate Excel or Google Sheets skills

• Strong problem-solving skills and ability to work independently

• Comfortable navigating ambiguity in a fast-paced environment

• Experience supporting a sales organization via ticketing or case-based support systems

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsites People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and dont fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a email address. For added security where possible apply through our company website at Experience:

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