Customer Service Representative
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Job Location:
Irving, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative
Shift:Mon-Fri 9 a.m. 5:30 p.m.
Role Summary
Keystone Automotive Operations is seeking energetic customer-focused individuals to join our team as Customer Service Representatives in our Irving TX location. No prior automotive or RV experience is required just a willingness to learn and a passion for helping others. Well provide the training and tools you need to succeed. This is an opportunity to develop valuable communication problem-solving and service skills in a supportive environment where no prior industry experience is required.
As the first point of contact for our customers youll play an important role in strengthening relationships and contributing to our companys success. If youre motivated eager to learn and ready to grow with a company that values teamwork integrity and professional development Keystone is the place to build your career.
Position Highlights
Keystone Automotive Operations is North Americas leading distributor of specialty automotive aftermarket RV and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values:
Commitment Customer Service Execution Integrity Leadership Teamwork Fun
With over 1900 dedicated team members worldwide we believe that our employees are the heart of our success. When you grow we all grow and were committed to supporting your journey.
Why Join Keystone Automotive Operations
Were not just delivering parts were delivering opportunity. At Keystone Automotive Operations we believe in investing in our people. We offer our employees the opportunity tolearnandgrowusingcompetitive training programs coaching communication and collaboration.Our employees are empowered to pursue both functional and upward mobility within the company.
Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.
We Offer:
Take the next step in your career and bring your skills as a Customer Service Representative to a company where theyll make a real difference. Apply today!
Shift:Mon-Fri 9 a.m. 5:30 p.m.
Role Summary
Keystone Automotive Operations is seeking energetic customer-focused individuals to join our team as Customer Service Representatives in our Irving TX location. No prior automotive or RV experience is required just a willingness to learn and a passion for helping others. Well provide the training and tools you need to succeed. This is an opportunity to develop valuable communication problem-solving and service skills in a supportive environment where no prior industry experience is required.
As the first point of contact for our customers youll play an important role in strengthening relationships and contributing to our companys success. If youre motivated eager to learn and ready to grow with a company that values teamwork integrity and professional development Keystone is the place to build your career.
Position Highlights
- Potential for a hybrid work-from-home schedule (after 6-month training based on performance)
- Performance-based incentive and awards programs
- Performance BONUS available
- In-depth onsite training with individual coaching to maximize growth
- Highly transferable sales and service skills
- No experience or college degree required we pay you to learn!
- Serve as the primary contact for established customers by phone and email ensuring timely accurate and professional support
- Provide updates on orders and deliveries resolving issues directly or partnering with other teams carriers and suppliers to find solutions
- Build customer loyalty by identifying needs offering recommendations and promoting additional products or services when appropriate
- Consistently meet performance standards while delivering a positive and efficient customer experience
- Strong communication skills with the ability to listen empathize and provide solutions
- Positive customer-first attitude with energy and professionalism
- Dependable detail-oriented and calm under pressure
- Eagerness to learn and grow in a fast-paced team-driven environment
- Basic computer proficiency (MS Office email data entry)
- High school diploma or equivalent required
- Sales or customer service experience in a call center is preferred but not required
- Bilingual skills (English with French or Spanish) are highly valued
- Travel may be required periodically including overnight stays to attend trade shows
- Must be able to lift freight up to 50 lbs.
Keystone Automotive Operations is North Americas leading distributor of specialty automotive aftermarket RV and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values:
Commitment Customer Service Execution Integrity Leadership Teamwork Fun
With over 1900 dedicated team members worldwide we believe that our employees are the heart of our success. When you grow we all grow and were committed to supporting your journey.
Why Join Keystone Automotive Operations
Were not just delivering parts were delivering opportunity. At Keystone Automotive Operations we believe in investing in our people. We offer our employees the opportunity tolearnandgrowusingcompetitive training programs coaching communication and collaboration.Our employees are empowered to pursue both functional and upward mobility within the company.
Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.
We Offer:
- Health Benefits: Medical Dental Vision HSA/FSA Options
- Wellness Benefits: Access to HINGE Health Employee Assistance Program and more
- Financial Security: 401(k) with company match Company-paid Life Insurance and Long-term Disability Short-term Disability
- Paid Time Off (PTO) & Holidays
- Education Support: Tuition Assistance and Scholarships for Dependents
- Employee Referral Bonus Program
- Employee Purchase Discounts
- Professional Opportunities: Ongoing training internal growth and leadership development
- Inclusive Culture: Team-driven environment that values innovation and integrity
Take the next step in your career and bring your skills as a Customer Service Representative to a company where theyll make a real difference. Apply today!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Keystone Automotive Operations, Inc. is the leading distributor and marketer of specialty automotive equipment and accessories in North America. We offer the largest assortment of specialty products in the automotive aftermarket industry including 250,000+ SKUs from over 600 suppliers ... View more
