Hospitality Manager, AWS Seattle Executive Briefing Center, AWS Marketing

The Amazon Web Services (AWS) Executive Briefing Program is hiring a Hospitality Manager to lead our Seattle Executive Briefing Center (EBC) operations while managing critical global program elements. As the Hospitality Manager for the AWS Seattle Executive Briefing Center you will partner closely with the Briefing Program Manager team to host executive briefings and will be responsible for the day-to-day operations of the EBC including managing planning processes timelines stakeholder communications executive engagement and support the successful execution of briefings onsite in Seattle. Reporting to the Global EBC Program Leader this role combines executive hospitality leadership with strategic operations management focusing on delivering world-class customer experiences while optimizing resources and processes.

Key job responsibilities
Oversee daily Seattle EBC operations and hospitality ensuring a consistently high standard of service and execution

Lead and develop the Seattle EBC concierge team fostering a culture of excellence and continuous improvement

Ensure EBC staff coverage including hands-on support during peak periods

Establish and uphold best practices playbooks and operational frameworks to ensure consistency and quality across all briefings

Manage the EBC facility and its infrastructure including customer logistical needs hospitality services vendor relationships for both internal and external stakeholders

Partner with Facilities AV IT and key vendors to deliver seamless logistics venue setup and a high-touch hospitality experience

Own and manage the EBC operating budget ensuring efficient use of resources and clear tracking of expenditures

Negotiate vendor contracts service level agreements and implement cost optimization strategies while maintaining service excellence

Lead and support special projects as assigned


About the team
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.


Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional


- Experience managing budgets
- 4 years of professional non-internship marketing experience
- Experience leading process improvements
- Experience engaging and presenting to senior executives (CXO level).
- 1 years of team leadership experience

- Experience using data and metrics to drive improvements
- project management certification such as PMP Scrum or other Agile certification
- Experience with one or more analytics visualization tools (e.g. Excel Tableau QuickSight MicroStrategy PowerBI)
- Experience in vendor management
- 4 years of facilities management office management corporate administrative services or hospitality management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72600/year in our lowest geographic market up to $155200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.