Front Office Manager
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Job Location:
Park City, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Hotel Park City Located in beautiful Park City UT; a proud member of Autograph Collection Hotels by Marriott International is currently seeking a detailed customer service driven Front Office Manager.
Autograph Collection is a unique brand within Marriotts portfolio where its independence is celebrated but still participating in all the standards and loyalty programs that Marriott is known for.
Every guest at our hotel in some way interacts with our Front Desk team. Their job is to provide warm sincere and friendly guest service experiences!
The duties of this important position are but not limited to:
- Assists the Director of Front Office in managing and coordinating the daily activities of guest service team members; Front Desk Attendants Drivers Bell AttendantsTelephone Operators Night Auditors to ensure exemplary guest satisfaction and to maximize hotel profitability.
- Ensures the arrival departure and all other guest service interactions are conducted in an efficient professional and friendly manner.
- Interacts positively with customers and fellow associates taking needed action to resolve problems that may arise maintaining a high level of quality and responsiveness.
- Helps to reduce and resolve guest service complaints by anticipating potential problems by reviewing and monitoring operational issues business flow and associate performance.
- Tracks guest satisfaction surveys and maximizes usage of the guest response tracking system.
- Performs other job related duties as assigned by the Director of Front Office.
-Equal Opportunity Employer-
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Business and leisure travelers alike will discover superior accommodations and services at Hotel Park City, the four-star hotel in Park City, Utah. Book now!
