Night Supervisor - Arabic Speaker
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out.
What will I be doing
As Night Supervisor you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:
- Occupy the hotel lobby and other public areas
- Represent the Night Manager when absent
- Act in accordance with all security and emergency procedures and manage the instigation of these as required
- Ensure that all Guest complaints are managed recorded and resolved promptly
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports as required
- Inform Departments of special requests early/late departures room changes and other Guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire health and safety regulations and follow the correct procedures when required
- Serve your role and Team in an environmentally-conscience manner
Night Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience supervisory experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Key Skills
- Anti Money Laundering
- Accounts Handling
- Account Development
- Account Management
- Customer Support
- Corporate Marketing
About Company
Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check-in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to ... View more
