Dispatch & Returns Clerk

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.

Join us as we continue to grow and make a mark as the 5th largest telco in Australia!

Why work for Aussie

Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

• Dont be ordinary be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company which means were good to our people our customers and the planet by maintaining the highest standards for social and environmental performance transparency and accountability.

We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.

But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services

• Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more

• Celebrating you! With monthly rewards and recognition

• Internal training and resources for you to continue to learn grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Lets talk about you

Youre someone who enjoys helping others and thrives in a fast-paced team-oriented environment. You bring a thoughtful and organised approach to your work and youre energised by contributing to smooth operations and positive outcomes. You take pride in being reliable adaptable and kind in how you show up each day.

• Have experience in stock management and working with inventory systems (CMS experience is a bonus).

• Understand the telco industry or are keen to learn more.

• Have worked with enterprise orders or in dispatch environments.

• Are comfortable solving problems and thinking proactively.

• Work well independently but also enjoy being part of a collaborative team.

• Learn quickly and adapt with ease to changing situations.

• Are professional constructive and friendly in your approach.

• Enjoy helping people and bring strong ethics to your work.

• Forklift licence preferred though not mandatory

How will you support our Why

As a Dispatch Clerk youll play a key role in helping us deliver on our promise to customers. Youll be part of a team that values care efficiency and connectionworking together to ensure our products and services reach the right people at the right time.

• Pick pack and dispatch orders with care and accuracy.

• Manage provisioning manual handling and dispatch admin tasks.

• Process and test returned customer premises equipment (CPE).

• Coordinate inbound and outbound deliveries.

• Maintain inventory stock and documentation in a fast-moving environment.

• Collaborate with Service Delivery Network Operations and Business Provisioning teams to action requests efficiently.

Ready to join

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions get in touch today with our team at

Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!