DescriptionAs the E-Games Technician Manager you will lead a team responsible for the maintenance repair and performance of all electronic gaming machines (EGMs). This role involves hands-on technical expertise strong leadership and the ability to analyze data and make sound operational decisions. The ideal candidate will be proactive in problem-solving committed to regulatory compliance and capable of fostering a motivated high-performing team environment.
Responsibilities- Oversee daily operations of the E-Games Technical Department across multiple facilities.
- Hire train coach and evaluate E-Games Technicians and Supervisors.
- Develop shift schedules and ensure adequate staffing coverage.
- Manage departmental budgets resources and expenditures.
- Ensure compliance with gaming regulations and internal policies.
- Oversee the repair modification and preventative maintenance of gaming machines.
- Maintain accurate EGM inventory records and current floor layouts.
- Produce reports and analyze slot activity and performance data.
- Coordinate equipment change activity and facilitate the sale of CNE-owned gaming products.
- Lead departmental projects and participate in personnel actions such as performance reviews promotions and disciplinary actions.
- Operate company vehicles between CNE properties as needed.
Qualifications- High School Diploma or GED required; technical or electronics background preferred.
- Minimum of 5 years of E-Games technician experience or equivalent electronics experience.
- At least 3 years of supervisory or management experience in an E-Games Technical Department preferred.
- Must possess IGT Associate Technician Certification and IGT Advanced E-Games Technician Certification (or be able to obtain them).
- Valid drivers license and ability to travel between properties.
- Ability to lift up to 75 lbs and stand or walk for extended periods.
- Strong leadership decision-making and communication skills.
- Proficiency in computer applications and data reporting.
- Must be able to obtain and maintain licensing through the appropriate gaming authority.
Required Experience:
Manager
DescriptionAs the E-Games Technician Manager you will lead a team responsible for the maintenance repair and performance of all electronic gaming machines (EGMs). This role involves hands-on technical expertise strong leadership and the ability to analyze data and make sound operational decisions. T...
DescriptionAs the E-Games Technician Manager you will lead a team responsible for the maintenance repair and performance of all electronic gaming machines (EGMs). This role involves hands-on technical expertise strong leadership and the ability to analyze data and make sound operational decisions. The ideal candidate will be proactive in problem-solving committed to regulatory compliance and capable of fostering a motivated high-performing team environment.
Responsibilities- Oversee daily operations of the E-Games Technical Department across multiple facilities.
- Hire train coach and evaluate E-Games Technicians and Supervisors.
- Develop shift schedules and ensure adequate staffing coverage.
- Manage departmental budgets resources and expenditures.
- Ensure compliance with gaming regulations and internal policies.
- Oversee the repair modification and preventative maintenance of gaming machines.
- Maintain accurate EGM inventory records and current floor layouts.
- Produce reports and analyze slot activity and performance data.
- Coordinate equipment change activity and facilitate the sale of CNE-owned gaming products.
- Lead departmental projects and participate in personnel actions such as performance reviews promotions and disciplinary actions.
- Operate company vehicles between CNE properties as needed.
Qualifications- High School Diploma or GED required; technical or electronics background preferred.
- Minimum of 5 years of E-Games technician experience or equivalent electronics experience.
- At least 3 years of supervisory or management experience in an E-Games Technical Department preferred.
- Must possess IGT Associate Technician Certification and IGT Advanced E-Games Technician Certification (or be able to obtain them).
- Valid drivers license and ability to travel between properties.
- Ability to lift up to 75 lbs and stand or walk for extended periods.
- Strong leadership decision-making and communication skills.
- Proficiency in computer applications and data reporting.
- Must be able to obtain and maintain licensing through the appropriate gaming authority.
Required Experience:
Manager
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