SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and Industrial Service & Repair.
The Business Applications Manager leads and coordinates the development support and continuous improvement of multiple ERP platforms. They are responsible for managing three distinct Business Analyst teams to deliver scalable efficient and business-aligned ERP solutions across various departments including Sales Inventory Finance and Supply Chain.
In this role the Business Applications Manager will collaborate with teams of application developers and business leaders to implement new innovative application systems and enhance existing systems to overcome business challenges expand capabilities and efficiencies. The overall objective of this role is to drive applications systems analysis and support programming deliverables that deliver competitive advantages.
The successful candidate must be a good communicator able to forge alliances with business leaders juggle multiple priorities and meet deadlines. As a member of the IT Team the role will be located in either Addison Illinois or Houston Texas office and will report to the UDG CIO.
Responsibilities & Qualifications
Lead and manage three ERP development teams each supporting a different platform (SX.e P21 Mincron).
Evolve applications team best practices processes documentation and capabilities within:
Testing PM QA Agile & Scrum Functional specification and requirements.
Develop and execute a unified ERP applications strategy while aligning each platforms roadmap with business objectives.
Develop and execute a unified ERP applications strategy while aligning each platforms roadmap with business objectives.
Provide coaching mentoring and performance management for Developers and BAs
Responsible for Demand Management and the In-take processes
Will manage critical business applications through the life cycle maintaining evergreen ERP environments (i.e. Roadmaps ERP upgrades and consolidations)
Manage and improve KPIs around automation and team delivery
Responsible for Strategic Planning & Execution
Manage and improve Agile and Iterative Development Practices
Business Process Mapping / Functional & Technical Requirements
Oversee end-to-end ERP software development lifecycle (requirements gathering design development testing deployment support).
Coordinate cross-functional projects involving multiple ERP systems and business units.
Ensure solutions are compliant with corporate standards scalable and aligned with enterprise architecture.
Partner with business leaders to translate business needs into effective ERP enhancements or new capabilities.
Serve as the primary point of contact for ERP application escalations and critical incident resolution.
Change Management & Control
Guide the teams in leveraging APIs middleware and integration tools to streamline operations across disparate systems.
Vendor Resource & Contract Management
Liaise with ERP vendors (Infor Epicor Kerridge) for support licensing upgrades and product roadmaps.
Manage external consultants and third-party resources when required.
Key Competencies
Must have a deep understanding of ERP development lifecycles
Must have excellent leadership and communication skills and the ability to work cross-functionally with IT business stakeholders and external partners.
Hands-on experience with: Infor SX.e Epicor P21 or Kerridge Mincron.
Proven ability to manage multiple concurrent ERP projects or development teams.
Strong understanding of business processes in distribution inventory management supply chain and finance.
Proven track record of Optimizing Distribution Operations through the successful implementation and advancement of Operational Best Practices including (Pricing Working Capital Freight) & Automation opportunities
Experience with enterprise application ecosystems and third-party applications (i.e. EDI Tax Document Management VMI Finance Apps etc.)
Familiarity with SQL-based development REST/SOAP APIs scripting and ERP-specific toolsets. Pro2SQL Progress Database.
General Education and Experience
Bachelors degree in computer science or related discipline; Masters preferred.
7 years of experience in ERP application development or support.
5 years in a team leadership or management role
Strong Experience with P21 (highly desired) SAP Oracle Infor or JDE
Direct experience managing cross-platform ERP environments (e.g. transitioning between or integrating multiple ERPs).
Exposure to ERP modernization projects cloud migrations or custom module development.
Understanding of warehouse management inventory management procurement order processing and customer relationship workflows as handled within ERP systems.
Experience in developing detailed business requirements/needs analysis/gap analysis
Experience with application development methodologies Agile and/or Waterfall preferred
Strong Excel and/or MS SQL Query capabilities preferred
Proven success in ERP implementations upgrades maintenance and/or support
Knowledge of business process flows in an ERP system is required
Knowledge of ERP system configuration and security is preferred
After hours availability and travel are occasionally required