Sales Service Specialist I Aramid

TheSales Service Specialist Idetermines and meets customer needs and coordinate with sales representatives and internal departments to meet these needs.

Monday - Friday 8:00AM to 5:00PM

Key Responsibilities:

• Answer customer inquiries in a prompt professional manner.
• Provide customer service and customer satisfaction with respect to request for quotation order entry expediting shipping and documentation.
• Determine the appropriate Plascore product suitable for the customers application.
• Perform contract review on standard products and assist in contract review of non-standard products.
• Assist in analyzing customer requirements and devising appropriate solutions to customer application issues.
• Follow up on RFQs to obtain orders or obtain reason for loss.
• Update customer contact information on Plascores contact management system.
• Manage samples in sample room. 9. Coordinate trade shows as assigned.
• Assist in updating measures on sales performance and analyzing trends.
• Participate in improving our product processes equipment and methods.
• Handle internal and external questions in a prompt professional manner.
• Maintain a clean and safe work environment at all times.
• Continually look for ways to improve job efficiency and performance.
• Perform all reasonably related duties as assigned.

Qualifications:

• Twoto threeyears progressively more responsible experience
• Bachelors Degree or aprofessional level of knowledge in a specialized field equivalent to that ordinarily acquired by completing a four-year baccalaureate program.
• ERP system experience: SAP Business One preferred
• Strong attention to detail

Additional Requirements:

• Must be eligible to work on programs subject to ITAR (International Traffic in Arms Regulations).

Plascore is an established global manufacturer of honeycomb core composite structures and cleanrooms. Plascores light weight industrial strength honeycomb technology is utilized for a multitude of applications within the aerospace automotive and marine industries. Plascore is an employee driven organization fueled by professional teams with dedicated years of service to manufacturing.

Plascore Benefits:

Bonus Programs

• $1200 Employee Referral Bonus - Paid in monthly increments.
• Quarterly Bonus- based on business unit metrics

Health Benefits

• Health Insurance (Medical Dental Vision) with Flex Spending or Health Savings Accounts
  • Free high-deductible health plan for employee only coverage.
• New Hires are eligible for health insurance benefits on day one!
• Company provided short-term and long-term disability coverage
• Employee Assistance Program- including legal & professional counseling services

Paid Time Off

• Paid and unpaid vacation totaling 6 weeks (years of service determines paid portion)
• 8-week paid sabbatical for every 10 years of service
• Paid Holidays
• Parental Leave

401(K) & Roth 401(K)

• 50% match up to 6% for all participating employees.

Educational Support

• Tuition Reimbursement for job-related and certificate programs
• Dependent scholarship to cover up to 100% of tuition cost for child dependents
• Use of training grants like GoingPro to allow for professional development

Childcare

• Flex Spending Account for childcare
• Tri-Share childcare program (2/3 of childcare costs covered)

Company Events

• Annual company picnic
• Annual golf outing
• Annual holiday party

Other Perks

• White-Caps baseball ticket raffles
• Discounts available at: MVP Athletic Club Stellantis Bedslide Enterprise rentals RX Optical
• Clean work environment
• Smooth pace of work
• Family owned and operated.
• Security of work for an established growing company that serves a diverse customer base.
• Bi-Weekly Pay

Consistent with the Americans with Disabilities Act (ADA) it is the policy of Plascore to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact the Talent Acquisition team at

Plascore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age genetic information veteran status disability or other legally protected characteristic.