Senior Marketing Manager- Content & SEO , Customer Trust External Relations
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Job Location:
Seattle, OR - USA
Yearly Salary:
$ 106400 - 185000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Customer Trust External Relations (CTXR) ensures global thought-leaders brands policymakers regulators and media understand how Amazon delivers Earths safest and most trustworthy shopping experience by (1) building accelerating and strengthening third-party influential relationships and partnerships all over the world to address customer trust issues (2) delivering evidence and telling stories that persuasively demonstrate the reality of the customer-obsessed tools our teams build to protect our customers brands and selling partners (3) serving as a voice of the customer for product and tech teams and (4) partnering with key leading brands to not only solve material pain points but jointly discuss hot topics and share information on industry trends.
As a Senior Marketing Manager you will play a critical role in driving awareness around these efforts as you support a broad range of programs through the creation of content for Amazons Trustworthy Shopping site including: trustworthy shopping trustworthy reviews scam prevention and anti-counterfeiting. You will work with CTXR program leaders public relations public policy executives and other teams to develop and launch content that ensures external perception is aligned with reality. You will optimize content for SEO and dive deep into data to understand performance identifying areas for improvement and executing on plans to address them. You will work with teams across Amazon including science product retail and others to determine what other opportunities there are to tell the story of how Amazon creates a trustworthy shopping experience. This role is analytical and creative in equal measure with opportunity for impact across the organization.
Key job responsibilities
Create own and deliver the creation of content that increases awareness and improves perception of CTXR programs among target audiences.
Lead and guide others as needed through the end-to-end development of content including design copy positioning launch measurement SEO optimization and more.
Define and develop value propositions and messaging frameworks for CTXRs areas of focus.
Lead the creation of internal processes including writing and reviewing business documents and project proposals.
Identify and build contacts of internal and external subject matter experts to help with content strategy and execution.
- 5 years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience building executing and scaling cross-functional marketing programs
- Experience communicating results to senior leadership
- Experience optimizing content for SEO
- Strong writing and content marketing background
- Experience in a business-to-business (B2B) environment high-tech products/services
- Strong bias for action and the ability to balance multiple priorities and meet strict deadlines.
- Experience working cross-functionally across Sales Product Management Marketing PR and Research teams.
- Quick decision-making abilities demonstrating bias for action under tight timing and pressure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a Senior Marketing Manager you will play a critical role in driving awareness around these efforts as you support a broad range of programs through the creation of content for Amazons Trustworthy Shopping site including: trustworthy shopping trustworthy reviews scam prevention and anti-counterfeiting. You will work with CTXR program leaders public relations public policy executives and other teams to develop and launch content that ensures external perception is aligned with reality. You will optimize content for SEO and dive deep into data to understand performance identifying areas for improvement and executing on plans to address them. You will work with teams across Amazon including science product retail and others to determine what other opportunities there are to tell the story of how Amazon creates a trustworthy shopping experience. This role is analytical and creative in equal measure with opportunity for impact across the organization.
Key job responsibilities
Create own and deliver the creation of content that increases awareness and improves perception of CTXR programs among target audiences.
Lead and guide others as needed through the end-to-end development of content including design copy positioning launch measurement SEO optimization and more.
Define and develop value propositions and messaging frameworks for CTXRs areas of focus.
Lead the creation of internal processes including writing and reviewing business documents and project proposals.
Identify and build contacts of internal and external subject matter experts to help with content strategy and execution.
- 5 years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience building executing and scaling cross-functional marketing programs
- Experience communicating results to senior leadership
- Experience optimizing content for SEO
- Strong writing and content marketing background
- Experience in a business-to-business (B2B) environment high-tech products/services
- Strong bias for action and the ability to balance multiple priorities and meet strict deadlines.
- Experience working cross-functionally across Sales Product Management Marketing PR and Research teams.
- Quick decision-making abilities demonstrating bias for action under tight timing and pressure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Key Skills
- Linkbuilding
- SEO Tools
- Keyword Research
- Google Analytics
- CSS
- Content Management Systems
- Conversion Optimization
- HTML5
- Google Search Console
- SEO
- Wordpress
- Analytics
About Company
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