Job Description

You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.

What Youll Do

As theDigital Marketing Operations Manager you will play a key role in supporting Fidelitys corporate event program through expert use of marketing automation CRM and event management platforms. Youll manage end-to-end campaign execution collaborate across teams and ensure seamless integration of digital tools to drive marketing effectiveness and client engagement.

Digital Marketing Operations Manager (*Corporate Events Focus)

What Youll Do

As the Digital Marketing Operations Manager you will play a key role in supporting Fidelitys corporate event program through expert use of marketing automation CRM and event management platforms. Youll manage end-to-end campaign execution collaborate across teams and ensure seamless integration of digital tools to drive marketing effectiveness and client engagement.

Corporate Event Program & MarTech Platform Support

• Lead the build execution and optimization of digital campaigns supporting Fidelitys corporate events including webinars conferences and client programs.
• Manage event-related workflows and integrations across Marketo Salesforce CVENT and Zoom Events ensuring accurate data flow and campaign tracking.
• Set up and manage virtual and hybrid events using Zoom Events including multi-hour virtual conferences and shorter webcast-style sessions.
• Ensure registrant data is synced across platforms (Zoom Events Marketo CVENT Salesforce) to enable seamless follow-up and reporting.
• Collaborate with internal stakeholders to define event requirements timelines and deliverables.
• Ensure consistent branding and messaging across all event-related communications and assets.
• Provide strategic input on event marketing automation and audience segmentation.

Marketing Automation & Sales Enablement

• Execute multi-channel marketing campaigns using Marketo including email landing pages and nurture programs.
• Support Salesforce CRM integration to align marketing efforts with sales outreach and lead management.
• Partner with Sales and Enablement teams to deliver content and tools that support the buyers journey.
• Maintain and optimize Fidelitys content library and digital assets.

Project Management & Campaign Execution

• Own the end-to-end project management of digital marketing initiatives with a focus on performance-related materials and event campaigns.
• Coordinate with IT and data teams to ensure accurate and timely data management for campaign execution.
• Automate content production workflows to improve efficiency and scalability.
• Ensure all campaigns are delivered on time within scope and aligned with business objectives.

Marketing Effectiveness & Reporting

• Monitor and report on campaign performance including email metrics event engagement and lead conversion.
• Conduct post-event and post-campaign analysis to identify insights and areas for improvement.
• Implement A/B and multivariate testing to optimize campaign outcomes.
• Share actionable insights with stakeholders to inform future strategies.

Digital Innovation & Subject Matter Expertise

• Act as a digital SME for marketing operations bringing expertise in automation CRM and event technology.
• Collaborate with cross-functional teams including Sales IT Finance and Business Analytics to drive innovation.
• Define and document business requirements for new marketing initiatives and platform enhancements.
• Stay current with industry trends in digital marketing MarTech and event technology to ensure Fidelity remains a leader in the space.

What Were Looking For

• Bachelors degree in Marketing Business or related field; equivalent experience considered.
• 3 years of experience in marketing operations event marketing or project management.
• Hands-on experience with Marketo Salesforce CVENT and Zoom Events is essential.
• Experience setting up multi-hour virtual events and webcasts using Zoom Events with registrant syncing across platforms.
• Familiarity with Zoom Meetings Webex BlueJeans and GoToWebinar is a plus.
• Experience in the financial services or wealth management industry is highly desirable.
• Familiarity with sales enablement tools (e.g. Seismic) and content production platforms (e.g. Adobe Creative Suite) is an asset.
• Certifications such as Marketo Certified Expert Salesforce Admin or PMP are considered strong assets.

The Expertise You Bring

• Strategic thinker with a passion for digital marketing and event execution.
• Strong communication and stakeholder management skills.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Analytical mindset with experience in campaign reporting and optimization.
• Collaborative and proactive approach to problem-solving and innovation.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at

By applying to this job you are consenting to receive an automated acknowledgement of your application.

• Some of the ways well help you feel valued and supported as part of our team:

  Flexible working arrangements - 100% remote hybrid and in office options Competitive total compensation including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $5000 annually for mental health services and therapy

  We care a lot about fostering a compassionate people-centric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.

  Parental leave top-up to 100% of your salary for a period of 25 to $650 for home office time off policy including 2 paid days annually to volunteer at a charity of your and inclusion programs including an active network of Employee Resource professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People

Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team